The Wholesale Production Retention Specialist role is for someone with a reverse background in Processing and or Underwriting ( 2-3 years in Underwriting ), has strong communications skills, can work with various departments in LBF and get loans across the finish line. File Structuring and Retention Perform upfront file structuring and maintain pipeline retention to ensure loans are properly positioned for successful processing and closing. Oversee pipeline retention efforts by tracking active loan files, identifying and resolving structuring or process-related issues, and collaborating with Sales and Operations teams to improve pull-through and funded loan performance. Review and Exception Processes Review and provide guidance on complex loan scenarios, including LESA and TISA exceptions, Financial Assessments, Trusts, Residual Income calculations, Powers of Attorney, Property Types, Purchase Transactions, Self-Employment income, Credit, Condo/Single Unit Approval (SUA), and proprietary products. Review credit reports for accuracy and completeness. Assess financial documentation, including financial assessment, and residual income requirements. Structure loan files and purchase transactions to comply with company guidelines. Submit underwriting escalations, exception requests, and rush review requests to facilitate timely loan decisions and pipeline progression. Evaluate condo/SUA files to ensure adherence to relevant policies. Conduct a comprehensive second-level review of loans prior to adverse action decisions to identify potential solutions and retention opportunities. Training and Support Partner with Sales, Operations, and Underwriting teams to resolve loan structuring challenges and support successful loan outcomes. Host regular open office hours for Loan Officers and Sales Coordinators to provide guidance, answer questions, and assist with loan scenario reviews. Develop and deliver targeted training sessions on key underwriting, product, and operational topics based on identified business needs. Serve as a subject matter expert and liaison between Sales and Operations, promoting consistent processes and effective communication across departments. Tracking and Documentation Track, document, and maintain detailed records of all loan reviews, recommendations, and decisions within the Loan Origination System (LOS) to support compliance and operational transparency.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed