Wholesale Payments Senior Proposal Writer

Truist • Atlanta, GA

2d

About The Position

Responsible for the strategy and execution of bid solicitations that help Wholesale Payments win new business and retain existing business. The Senior Proposal Writer leads end-to-end management of highly complex, high-revenue, customized, client-centric requests for proposals (RFPs). This includes creating and updating content, developing and managing project plans, developing win themes, writing customized cover letters and executive summaries, collaborating with proposal team members and subject matter experts, supporting content management, verifying proposal compliance, and meeting deadlines while adhering to Truist and industry business practices and protocols.

The role also initiates and executes enhancements, leads team projects, trains new hires and business partners, supports leadership, and serves as a proposal subject matter expert. It requires strong writing and project-management skills, collaboration across departments, and the ability to tailor messaging that highlights the company’s strengths and value to clients. There is a strong preference for prior experience with government bids and/or AI.

Requirements

• Bachelor’s degree in English, journalism, marketing, or equivalent education and related work experience.
• Seven years of recent proposal-writing experience for highly complex, high-dollar-revenue deals.
• Experience working collaboratively within cross-departmental teams and with all levels of an organization.
• Ability to synthesize client needs and pain points with Truist solutions and define a strategy.
• Advanced storytelling skills and ability to create strategic narratives with compelling written and visual content.
• Mastery of English language, grammar, and punctuation.
• Strong organization and exceptional attention to detail.
• Excellent written and verbal communication, presentation, and facilitation skills.
• Ability to ask relevant questions, understand stakeholder input, and develop client-centric win themes.
• Proficiency with project-management methodologies, collaboration tools, and proposal workflows.
• Deep understanding of complex bids requiring input from legal, compliance, and various internal groups for review and approvals.
• Ability to craft client-centric responses and narratives that articulate custom solutions.
• Advanced PowerPoint expertise and ability to create high-impact visuals and presentation materials.

Nice To Haves

• Prior experience with government bids and/or AI.
• Master’s degree in English, journalism, communication, or a related field.
• APMP foundation-level certification.
• PMP certification.
• Experience in treasury solutions, commercial card, merchant services, or cash management.
• Proficiency with AP writing style and ability to write in Truist and Wholesale Payments channel voice.

Responsibilities

• Review and analyze high-profile, complex, high-revenue bid solicitation documents to understand requirements, scope, and evaluation criteria.
• Identify and escalate potential bid issues, addressing terms and conditions, mandatory requirements, and exceptions.
• Establish project timelines and priorities based on RFP requirements, workload, risk, and quality-assurance reviews.
• Research clients to understand the opportunity and strategy.
• Develop the agenda, questions, assignments, and internal timeline in preparation for kickoff calls.
• Lead deal-team calls to define strategy and win themes, assign tasks, and communicate deadlines.
• Research, write, and edit tailored proposal content, including cover letters and executive summaries.
• Source responses from the content library and coordinate with subject matter experts as needed.
• Tailor proposal responses and sections with win themes, value propositions, and differentiators.
• Update opportunities in Salesforce and follow up on outcomes.
• Provide new or updated RFP content for the content library.
• Collaborate across the organization and build strong relationships with sales, product, and other subject matter experts.
• Follow policies and procedures and submit compliant proposals on time.
• Manage multiple complex RFPs simultaneously, keeping deal teams and deliverables on track.
• Serve as a team subject matter expert by providing guidance, training, and backup support.
• Research and initiate ideas to enhance processes, content, and proposals based on industry best practices.
• Support team training and lead projects in coordination with management and business objectives.
• Use advanced PowerPoint expertise to create high-impact visual assets and presentation materials with strong design strategy and storytelling.
• Translate content into impactful proposal visuals.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and disability coverage.
• Accidental death and dismemberment coverage.
• Tax-preferred savings accounts.
• 401(k) plan.
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status.
• 10 sick days, prorated.
• Paid holidays.
• Depending on position and division, the role may also be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior