Wholesale Operations Associate

Fabletics•El Segundo, CA

6d•$71,000 - $85,000•Hybrid

About The Position

Fabletics is looking for a Wholesale Operations Associate to support the day-to-day execution of our growing US Wholesale business across sales readiness, customer onboarding, account support, and wholesale operations. As the Wholesale business continues to scale, this role will help ensure our Sales team and customers are set up for success while keeping operational workflows, materials, and information moving accurately and efficiently. The role will work across customer and sales readiness, account execution, reporting, systems, and process improvement. The ideal candidate is highly organized, detail-oriented, solutions-oriented, and comfortable working across multiple systems and priorities in a fast-growing business.

Requirements

2–4 years of experience in wholesale, retail operations, sales operations, account support, merchandising operations, or a related environment
Strong organizational skills, attention to detail, and follow-through
Strong Excel skills and comfort working across data, systems, and operational tools
Comfortable adopting AI and automation tools to improve productivity and workflows
Strong written and verbal communication skills with the ability to work effectively across teams
Ability to manage multiple priorities, identify issues, and escalate appropriately
Proactive, collaborative, and comfortable working in an evolving business

Nice To Haves

Experience within apparel, footwear, accessories, consumer retail, or another wholesale business preferred
Experience with ERP, B2B sales, EDI, order management, or wholesale platforms such as NuOrder is a plus

Responsibilities

Support Wholesale sales readiness across major and specialty accounts, helping ensure teams have the materials, information, and operational support needed for upcoming selling and customer needs
Build and maintain Wholesale linesheets and other sales materials using approved product, pricing, and assortment information
Support sample readiness and coordination for customer meetings, programs, and other Wholesale needs
Maintain organization and readiness of the Wholesale showroom and support preparation for customer and Sales meetings
Coordinate across Sales, Merchandising, Marketing, and other partners to support seasonal, customer, and program readiness
Execute operational onboarding activities for new Wholesale customers and track requirements through completion
Maintain accurate customer and account information, documentation, and supporting resources
Support ongoing account needs, operational requests, returns, and customer communications
Coordinate follow-up across internal and external partners to keep customer deliverables moving
Support key account operational workflows, including Costco and other strategic Wholesale accounts
Support day-to-day sales order operations and monitor activity across Wholesale accounts
Identify order, inventory, fulfillment, or customer risks and coordinate follow-up with appropriate partners
Maintain operational trackers, reporting, and data to provide accurate visibility into business activity
Support recurring operational communications and follow-up across Sales, customers, and cross-functional teams
Escalate issues and risks requiring additional support or decision-making
Maintain SOPs, process documentation, and operational resources
Support testing, implementation, and adoption of system and process enhancements
Identify recurring issues, manual work, and opportunities to simplify or improve workflows
Utilize AI and automation tools to improve productivity, documentation, analysis, and repeatable processes
Support evolving operational priorities and new ways of working as the Wholesale business continues to scale