Wholesale Coordinator

Action Overhead Garage Door•Champlin, MN

8d•Hybrid

About The Position

Join Our Team! Action Overhead Garage Door is looking for a detail-oriented, customer-focused Wholesale Coordinator to join our growing team. This position plays a critical role in supporting our wholesale customers by coordinating orders, managing inventory, maintaining pricing, and ensuring every customer receives exceptional service. If you enjoy working in a fast-paced environment, solving problems, building relationships, and keeping operations running smoothly, we'd love to hear from you.

Requirements

Highly organized with excellent attention to detail.
Customer-focused and committed to providing outstanding service.
A strong communicator, both verbally and in writing.
Proactive, dependable, and solution-oriented.
Comfortable managing multiple priorities in a fast-paced environment.
Able to work collaboratively across multiple departments.
High school diploma or GED required.
Previous customer service experience is preferred.
Experience with inventory, order processing, or wholesale operations is a plus.
Proficiency with computers and Microsoft Office applications is beneficial.

Responsibilities

Processing wholesale orders from entry through completion.
Coordinating inventory levels and working with purchasing to ensure product availability.
Creating and maintaining accurate wholesale pricing sheets.
Completing order tickets and processing customer payments upon pickup.
Coordinating product pickups and deliveries with customers and logistics partners.
Staging wholesale orders for timely fulfillment.
Building strong relationships with wholesale customers by providing exceptional service through phone and email.
Responding to customer inquiries, preparing requested bids, and resolving issues quickly and professionally.
Working closely with purchasing, sales, marketing, and warehouse teams to ensure smooth operations.
Assisting with the growth of our wholesale customer base through outreach efforts and marketing support.
Monitoring inventory, customer feedback, and department performance through reporting and analysis.
Researching market trends and competitor activity to identify opportunities for growth.
Assisting in developing and improving wholesale processes, policies, and procedures.
Supporting the team with additional projects and responsibilities as needed.