Wholesale Account & Operations Associate - Lilly Pulitzer for Jack Rogers

Lilly Pulitzer•King of Prussia, PA

23h•Hybrid

About The Position

The Wholesale Account & Operations Associate is a sales-driven, operationally strong role responsible for supporting and growing the Jack Rogers footwear business across key National wholesale accounts. This position blends account management, sales strategy, and wholesale operations, serving as a true business owner within the channel. The Associate will play a critical role in expanding the footwear business through new business , s trong sell-in execution, in-season management, and operational excellence. This role requires a balance of revenue generation and detailed operational execution. The ideal candidate understands how bookings, inventory, fulfillment, margin, and account service intersect to drive profitable growth .

Requirements

Bachelor’s degree .
2–4 years of experience in retail, wholesale sales, account management, or wholesale operations (footwear or apparel preferred).
Strong analytical skills with advanced Excel proficiency .
Experience with EDI, order management systems and wholesale reporting tools preferred.
Strong understanding of margin, inventory flow, and gross profit drivers.
Ability to balance revenue growth initiatives with detailed operational execution.
Excellent communication skills and strong cross-functional collaboration ability.
Entrepreneurial mindset with a passion for building and scaling a footwear business.

Responsibilities

Support and help drive seasonal and annual sales plans for assigned National accounts.
Contribute to booking strategy, assortment planning, and growth initiatives that expand the Jack Rogers footwear presence.
Analyze sell-in, sell-through, inventory levels, and reorder activity to identify risks and opportunities.
Maintain and manage line sheets in NuOrde r while maintaining Brand representation
Partner with leadership to develop multi-year growth strategies for key accounts.
Support 4x annual Go-To-Market cycles, ensuring orders align with brand strategy, margin targets, and financial goals.
Proactively chase in-season reorder and incremental sales opportunities.
Maintain strong, solution-oriented relationships with other departments.
Monitor cancellations, returns, and performance metrics to protect revenue and margin.
Identify new distribution opportunities within existing accounts to grow the footwear business.
Maintain deep knowledge of inventory, product availability, and production timelines.
Monitor and maintain GXS Catalog
Manage EDI purchase order uploads and reconcile variances prior to order release.
Perform order maintenance functions including reallocations, shortage management, transit adjustments, and reorder entry.
Monitor shipping and shipping processes through NetSuite to ensure fulfillment and completed shipments.
Partner closely with Planning and Fulfillment partners to ensure timely , accurate shipments.
Support shipping projections and provide visibility into wholesale inventory and fulfillment status.
Monitor shipping patterns and carton utilization to improve operational efficiency and reduce account friction.
Act as liaison between Sales, Operations, Planning, Credit, and Fulfillment partners
Analyze bookings, shipments, margin , and inventory flow to optimize gross profit.
Assist in reporting including: Seasonal bookings Shipping projections Reorders and cancellations Inventory and allocation reporting Selling price variance analysis
Provide actionable insights that improve sales performance and operational execution.
Own the end-to-end management of sales samples, including shipping, receiving, tracking, tagging, organizing, storage, and timely disposition.
Partner with Credit on new account setup, terms management, and account maintenance.
Manage returns, swaps, credits, and account service requests.
Ensure all account master data (shipping, billing, EDI requirements) is accurate and maintained
Identify and implement operational efficiencies that support scalable growth of the footwear business.
Improve systems, reporting, and workflows that enhance visibility and decision-making.
Support development of sales tools and operational processes that drive incremental growth.
Ensure sales and operations processes are clearly documented
Bring a forward-thinking mindset to support modernization and continuous improvement.