Wheelchair Agent
About The Position
The Wheelchair Agent is responsible for transporting passengers requiring wheelchair service within the terminal and to/from aircraft. This role involves reading airline tickets, monitors, various domestic and international forms, and airline city codes. The agent will also transport passengers to connecting flights operated by different carriers. Maintaining a professional appearance and demeanor towards passengers and airport personnel is crucial. The position requires the ability to stand, squat, kneel, and walk for at least 70% of the scheduled work time, and to maintain customer service professionalism under pressure and in stressful environments. Great customer service skills are essential.
Requirements
- Must be able to lift 70lbs or more
- Must be able to stand, squat, kneel, and walk 70% or more of the scheduled work time
- Must be able to maintain customer service professionalism while under pressure and in a stressful environment
- Must be able to stand for several hours at a time
- Must be able to read airline boarding passes
- Must always be professional in appearance and manners to passengers and any other person at the airport
Nice To Haves
- Customer Service experience preferred
- Great Customer Service skills
Responsibilities
- Transports passengers requiring wheelchair service within the terminal and aircraft
- Reads airline tickets, monitors, various domestic and international forms, and airline city codes
- Transports passengers to a connecting flight operated by a different carrier
- Maintains professional appearance and manners to passengers and any other person at the airport
- Maintains customer service professionalism while under pressure and in a stressful environment
Benefits
- Training will be provided
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
