Wheelchair Agent

Menzies Aviation • Honolulu, HI

21h • Onsite

About The Position

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. Responsible for assisting and transporting airline passengers requiring assistance, including wheelchair assistance at the airport.

Requirements

• Ability to work various shifts
• Strong customer service skills
• Strong verbal and communication skills
• Able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
• Able to lift up to 70lbs.
• Ability to obtain an airport badge
• Must be 18 years of age and eligible to work in the US
• Must be able to pass criminal background check and a drug screen
• Must possess a valid Driver's License

Nice To Haves

• High School Graduate or General Education Degree (GED) is preferred

Responsibilities

• Push wheelchair passengers to and from gates
• Roll customer-occupied wheelchair safely down the jet bridge
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Maintain a friendly and positive attitude and is attentive to each passenger's individual needs; by assisting passengers with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Exceed customer service standards
• Carry out other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED