Wheelchair Agent

Menzies Aviation • SeaTac, WA

1d • Onsite

About The Position

Responsible for assisting and transporting airline passengers requiring assistance, including wheelchair assistance at the airport.

Requirements

• Ability to work various shifts
• Strong customer service skills
• Strong verbal and communication skills
• Able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
• Able to lift up to 70lbs.
• Ability to obtain an airport badge
• Must be 18 years of age and eligible to work in the US
• Must be able to pass criminal background check and a drug screen
• Must possess a valid Driver's License

Nice To Haves

• High School Graduate or General Education Degree (GED) is preferred

Responsibilities

• Push wheelchair passengers to and from gates
• Roll customer-occupied wheelchair safely down the jet bridge
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Maintain a friendly and positive attitude and is attentive to each passenger's individual needs; by assisting passengers with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Exceed customer service standards
• Carry out other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED