Wellness Coordinator

HUB International • San Antonio, TX

3d • Hybrid

About The Position

The Wellness Coordinator is a key member of the HUB International Employee Benefits team who manages the day-to-day operations of client wellbeing programs. This role serves as the central point of coordination—handling client communications, scheduling, vendor and carrier relationships, and event planning (like health fairs and workshops)—to ensure programs run smoothly and align with client goals. They also support higher-level strategy by participating in planning and client meetings, helping shape and support wellness initiatives over time.

Requirements

• Demonstrated ability to manage multiple client relationships and competing priorities simultaneously
• Strong organizational skills with meticulous attention to detail and follow-through
• Strong written and verbal communication skills
• Proficiency with Microsoft Office Suite and virtual meeting platforms
• Ability to travel to client sites for onsite events, presentations, and meetings as needed
• This position will require getting to and from client locations; it is typically expected that one will maintain a valid driver’s license and own a reliable vehicle
• This position may require local travel, up to 15%

Nice To Haves

• 2+ years of experience in wellness program coordination, employee health initiatives, or benefits administration.
• Experience in the insurance brokerage, benefits consulting, or employee wellness industry
• Familiarity with wellbeing platforms, biometric screening vendors, and health engagement tools
• Experience developing and distributing wellness communications and educational content

Responsibilities

• Manage the day-to-day coordination of client wellbeing programs, including scheduling, communications, and logistical support
• Plan and execute onsite and virtual wellness initiatives such as health fairs, biometric screenings, vaccine clinics, lunch & learns, and educational sessions
• Coordinate with vendors, carriers, and internal teams to ensure program delivery is seamless and timely
• Develop and distribute monthly wellbeing communications, resources, and promotional materials to clients
• Track program activities, participation, and key milestones to support reporting and continuous improvement
• Serve as a primary point of contact for assigned clients, maintaining consistent and responsive communication throughout the year
• Conduct regular client check-ins ranging from quarterly touchpoints to monthly or biweekly strategy meetings based on service level
• Build and sustain trusted client relationships by ensuring program continuity, responsiveness, and alignment with stated objectives
• Support client onboarding and annual renewals with organized planning documentation and transition materials
• Participate in well-being meetings, contributing insights and recommendations to support multi-year client wellness goals.
• Assist in the development and management of wellbeing program strategies
• Provide vendor selection guidance and evaluation support for clients with vendor-administered programs
• Support annual planning processes by compiling data and preparing materials
• Maintain accurate records of client program activities, vendor agreements, and communication logs
• Ensure all initiatives reflect HUB International values and quality standards
• Collaborate with internal teams across the Health & Performance practice to share best practices and support cross-functional initiatives
• Work with the National H&P Practice Leaders on best practice development and deployment
• Collaborate with Health & Performance teams regionally and nationally to further the practice charter, develop shared content, and drive practice innovation; participate in monthly team calls, sub-committee work, and project support
• Will shadow the H & P team and learn to Analyze aggregate carrier data, employee surveys, health risk assessments, and health screenings to assess the needs of the population and develop annual wellness goals.
• Stay informed on trends, developments, and legislation in the wellness and care management field to make recommended changes and help ensure compliance for clients’ programs
• Document client and member testimonials and case studies
• Utilize Monday.com database to track all client activity and provide monthly reporting to regional leadership
• Perform other related duties as assigned by manager

Benefits

• HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level