Wellness Coordinator (Sales-Focused)
About The Position
Looking for a sales career where you actually help people? If you're the kind of person who loves talking with people, enjoys closing sales, thrives in a fast-paced environment, and wants to make a real difference every day, keep reading. At The Joint Chiropractic, we're changing the way people experience healthcare. No insurance hassles. No appointments. Just affordable, convenient chiropractic care that helps people feel better and live healthier lives. As a Wellness Coordinator, you are much more than a receptionist. You are the face of our clinics, the first impression for every patient, and one of the biggest drivers of our success. Your primary responsibility is converting new patients into long-term wellness members by educating them on the value of routine chiropractic care. If you don't enjoy sales, this position isn't for you. But if you love building relationships, overcoming objections, and celebrating wins, you'll fit right in.
Requirements
- Sales experience required
- High school diploma or GED
- Strong customer service skills
- Computer proficiency
- Ability to stand for extended periods
- Reliable transportation
- Willingness to work at both our Madison at Colony Crossing and Flowood clinics
Nice To Haves
- Membership sales
- Retail sales
- Fitness or gym memberships
- Hospitality
- Customer success
- Automotive sales
- Banking or financial services
- Any commission based sales experience
- Friendly, energetic, and outgoing
- Competitive and motivated by goals
- Comfortable discussing pricing and asking for the sale
- Organized and able to multitask
- Dependable with excellent attendance
- A strong communicator both in person and over the phone
- Comfortable using computers and learning new software
- Passionate about health and wellness
- A true team player with a positive attitude
Responsibilities
- Welcome every patient with outstanding customer service.
- Build relationships that create loyal, lifelong patients.
- Confidently present and sell Wellness Plans and Visit Packages.
- Meet and exceed membership conversion goals.
- Answer phones and respond to patient questions professionally.
- Check patients in and out using our point-of-sale system.
- Maintain accurate patient records and process payments.
- Re-engage inactive patients and follow up with leads.
- Keep the clinic organized, clean, and running efficiently.
- Assist with local marketing events and community outreach.
- Work closely with chiropractors and teammates to deliver an exceptional patient experience.
Benefits
- Competitive hourly pay
- Performance-based bonuses
- Paid training
- Complimentary chiropractic care
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
