Wellness Coordinator | LPN Clinical Wellness Coordinator

Heritage Senior Living•Muskego, WI

3d•Onsite

About The Position

Heritage Senior Living is seeking a compassionate, organized, and dependable Wellness Coordinator to help lead our resident care team and ensure residents receive consistent, high-quality, individualized care. Reporting to the Director of Nursing (DON) or designee, the Wellness Coordinator provides hands-on leadership and support to CNA/Resident Assistants while coordinating daily resident care needs, wellness activities, staffing, documentation, and communication. This is an ideal opportunity for an experienced caregiver, Resident Assistant, CNA, or care team leader who is ready to take on greater responsibility and make an impact on both resident care and team performance.

Requirements

High school diploma or GED required.
CNA certification preferred but not required.
Previous caregiving, Resident Assistant, CNA, senior living, assisted living, memory care, or related experience strongly preferred.
Previous lead, supervisor, mentor, or care-coordination experience preferred.
Completion and maintenance of required CBRF certifications.
Strong organizational and multitasking skills.
Ability to provide direction, coaching, and support to care team members.
Strong customer-service and interpersonal skills.
Caring and compassionate approach with genuine concern for older adults.
Ability to work independently while collaborating effectively with the clinical and community leadership teams.
Ability to appropriately recognize and communicate resident changes or concerns.
Ability to maintain confidential resident and employee information.
Competency in the safe use of floor lifts, sit-to-stand lifts, and friction-reducing devices.
Ability to meet applicable pre-employment, training, certification, and regulatory requirements.

Nice To Haves

LPN Clinical Wellness Coordinator

Responsibilities

Coordinate Daily Resident Care: Complete morning and afternoon rounds, review shift updates, speak with care team members to identify resident needs, follow up on assigned care responsibilities, read and understand resident Individualized Service Plans (ISPs), contribute observations to the service-planning process, complete scheduled wellness checks, and promptly communicate significant changes or concerns.
Lead & Support the Care Team: Provide day-to-day leadership and direction to CNA/Resident Assistants, confirm employee presence and deployment, coordinate and adjust assignments and staffing, train, mentor, coach, and support CNA/Resident Assistants, participate in employee coaching and corrective-action processes, assist with new Resident Assistant orientation and skills checks, monitor employee documentation and assignment completion, ensure employees follow ISPs, safety procedures, and infection-control practices, and provide hands-on resident care when needed.
Coordinate Vitals, Weights & Wellness Monitoring: Coordinate and delegate resident weights and vital signs, monitor completion and accuracy of documentation, monitor completion of required vital signs, communicate abnormal findings, and help ensure clinical follow-up responsibilities are completed.
Coordinate Showers, Baths & Laundry: Maintain and coordinate resident shower and bathing schedules, follow up on completion and documentation, help coordinate resident laundry responsibilities, and address missed or incomplete services promptly.
Support Hospice & Outside Providers: Maintain current information on hospice residents, coordinate hospice schedules, provide appropriate resident information to hospice providers, follow up on durable medical equipment (DME), and communicate with hospice and other outside providers.
Support Diet & Nutrition Communication: Help ensure resident ISPs reflect current diet instructions, communicate diet changes promptly, follow up on identified dietary needs, and communicate resident changes affecting diet or nutrition.
Support Life Safety & Quality Assurance: Assist with routine quality and life-safety monitoring, complete or coordinate checks related to elopement risks, DME, resident pendants and call systems, identify concerns and ensure follow-up, maintain emergency binders, and follow safety procedures.
Lead Daily Care Focus: Lead daily Care Focus meetings, coordinate participation, ensure responsibility is communicated to supervisors, gather employee feedback, and escalate urgent concerns.
Communicate With Residents, Families & the Care Team: Maintain consistent communication among all parties, participate in Clinical Care Coordination meetings, communicate with physicians and other providers, build positive relationships, and respond to resident/family concerns.
Provide Hands-On Resident Support: Assist residents with activities of daily living, support residents with grooming, bathing, etc., respond to resident pages and alarms, assist with appointments, use proper body mechanics, promote resident independence, observe residents for changes, and perform other resident-care responsibilities.