Wellness Coordinator - Mental Health (Virtual)

Adolescent Wellness Academy • Davie, FL

3d • Remote

About The Position

You are the operational backbone of the AWA program environment. You ensure the day-to-day experience for adolescent clients is safe, structured, and therapeutically consistent — from the moment they arrive to the moment they leave. This role is hands-on, fast-paced, and client-facing, requiring calm under pressure and genuine investment in the teens you serve. Backgrounds that translate well: Youth Work · Behavioral Health · Education · Case Management · Community Services. AWA is an adolescent mental health organization operating PHP and IOP programs in South Florida. We exist to serve teens and families at their most critical moments — and this role is at the center of that work every day.

Requirements

• Experience working with adolescents in a school, clinical, camp, or community setting
• Demonstrated ability to de-escalate, regulate, and maintain structure without power struggles
• Strong documentation and incident reporting skills
• Bilingual required: English and Spanish
• Emotionally regulated, professional, and consistent under pressure
• Understands the limits of a non-clinical role — escalates appropriately, never makes independent clinical decisions

Responsibilities

• Supervise adolescent clients ages 13–17 during sessions, transitions, breaks, and unstructured time
• Monitor and maintain program safety; respond to escalated behavior using trauma-informed and crisis protocols
• Support clinicians in maintaining therapeutic schedules and program flow
• Greet and assist families at drop-off and pick-up with professionalism and warmth
• Manage front desk responsibilities including phones, attendance, and sign-in/out
• Complete accurate, same-day documentation including wellness check-ins and incident reports
• Escalate safety concerns, disclosures, and behavioral flags to the clinical team immediately and appropriately
• Support program operations with light administrative and organizational tasks

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed