Wellness Coach

Young Mens Christian Association of South Palm Bea•Boynton Beach, FL

About The Position

Under the direct supervision of the Health & Wellness Director/Wellness Coordinator, the Wellness Coach monitors and instructs members on exercise equipment in accordance with the Association’s policies and Christian values. The role supports the YMCA’s mission and provides a welcoming, safe, clean, and high-quality member experience. The coach conducts wellness evaluations and recommends programs for new members; supports members in reviewing and updating fitness goals; maintains wellness center equipment and cleanliness; records usage statistics and incidents; and assists with YMCA programs, health promotions, and campaigns. The position also requires attending training and meetings, keeping certifications current, and volunteering at special events. Duties may include other assignments as directed by management, and reasonable accommodation is available for otherwise qualified applicants and employees.

Requirements

CPR/AED certification; other specific training may be required at the discretion of senior management.
Demonstrated personal commitment to the YMCA mission and ability to set an example for others.
Good written and verbal communication skills and ability to work effectively as part of a team.
Ability to work with older adults and provide excellent customer service.
Good organizational and interpersonal skills, adaptability, and knowledge of YMCA operational procedures and programs.
Working knowledge of operating computers and good health habits.
Ability to establish and maintain harmonious relationships with members, staff, and volunteers.
Ability to work effectively with people of different backgrounds, abilities, opinions, and perceptions; demonstrate a desire to serve others and fulfill community needs.
Ability to understand others’ points of view, remain calm in challenging situations, build rapport, listen effectively, and communicate clearly.
Ability to meet or exceed goals, embrace new approaches, make sound judgments, plan work, and participate in meetings.
Ability to assess personal strengths and limitations, pursue job-related self-development, and remain open to change.

Responsibilities

Model YMCA core values: caring, honesty, respect, and responsibility.
Provide courteous, prompt, and sincere attention to members and staff, and maintain appropriate relationships with them.
Communicate and enforce policies and guidelines for the equipment area and facility.
Conduct wellness evaluations and make program recommendations for new members.
Participate in delivering services to members and create a welcoming environment that encourages involvement in the YMCA.
Maintain, repair, and clean wellness center floor equipment and ensure the fitness room is cleaned by staff, including the coach.
Cover the wellness floor during assigned shifts and approach members while they exercise to review and update fitness goals.
Document accidents, injuries, and incidents, and record daily use statistics.
Assist the Wellness Director and coordinators with projects, health promotions, YMCA national or branch programs, and annual campaign promotions.
Work with the Wellness Director to provide a premier member experience and suggest improvements to the YMCA Wellness program.
Attend required training and meetings and keep all certifications current.
Volunteer time at special events, including Healthy Kids Day and Annual Campaign events.
Promote YMCA programs and services, support fundraising, follow budgeting policies and procedures, and promptly report financial irregularities.
Complete a criminal background check and drug screen.