Wellness Coach

YMCA of the Virginia Peninsulas•Williamsburg, VA

7d•$13 - $15

About The Position

Under the supervision of the designated supervisor, the Wellness Coach supports the mission, policies, and goals of the YMCA of the Virginia Peninsulas. The coach maintains wellness equipment and surrounding areas and engages and coaches members, with an emphasis on providing high-quality service. The role works with staff to welcome, connect, support, and engage members, guests, and colleagues. The Wellness Coach supervises the wellness area, provides member training, orientations, and evaluations as scheduled, and completes and documents equipment checks and cleaning. The coach also responds to emergencies, reports incidents, attends scheduled meetings and training, and carries out related duties to support an excellent member experience. The position contributes to membership growth and retention, member satisfaction, a safe and clean facility, and a positive YMCA image.

Requirements

Must be at least 18 years old.
At least 6 months of experience in the wellness field.
For Grade IV, at least 2 years in the fitness field or up to 2 years of college-level exercise science.
Obtain YMCA Healthy Lifestyle Principles and Foundations of Strength and Conditioning within the first 6 months of employment.
CPR, First Aid, AED, and O2 certification required within 60 days of hire.
Complete and maintain required trainings, including New Employee Orientation (NEO), Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment.
Satisfactory completion of a criminal background check and Child Protective Services check.
Ability to respond effectively to inquiries or complaints.
Ability to properly prepare, choreograph, and teach all required classes.
Ability to meet the physical aspects of the position, including walking, standing, bending, and reaching for extended periods.
Adequate ability to hear noises and distinguish distress signals.
Ability to communicate verbally and project one's voice across a distance in normal and loud situations.

Responsibilities

Support the YMCA's mission, vision, and goals.
Promote a professional, values-based culture grounded in caring, honesty, respect, and responsibility.
Lead in a way that advances the YMCA's community-strengthening mission through youth development, healthy living, and social responsibility.
Supervise the wellness area.
Engage YMCA members by coaching them on wellness activities.
Provide member training, orientations, and evaluations as scheduled.
Provide and document daily, weekly, and monthly equipment checks.
Clean the wellness area daily and follow documentation procedures.
Enter maintenance requests in the association's maintenance software.
Attend staff meetings and trainings as scheduled.
Wear the staff uniform and name tag, or professional attire when appropriate.
Act as a leader in emergency situations and report accidents or incidents according to the Emergency Communication Action Plan.
Follow association standards.
Perform other related duties requested by the Wellness Department or center operations to ensure an excellent member experience.