Wellness Coach II

YMCA of Metro Atlanta•Lawrenceville, GA

7d•Onsite

About The Position

The Wellness Coach Level II builds personalized relationships with members through the YMCA’s signature programs, under the direction of the Wellness Director. The role carries out its responsibilities in accordance with YMCA of Metro Atlanta policies, organizational competencies, non-negotiables, mission, and values. The coach supports members on the wellness center floor, promotes and monitors wellness programs, maintains equipment and safety practices, and develops an active caseload in The Coach Approach Program. The position is based at the J.M. Tull Gwinnett Family YMCA. The coach must complete required Coach Approach, YUSA Health & Wellness, and BLS training within 60 days of hire, and maintain applicable wellness and BLS certifications through renewals and continuing education. The position requires availability for at least two four-hour shifts per week and may involve a caseload determined by hours worked. Employment requires passing specified pre-employment checks and legal eligibility to work in the United States without current or future sponsorship.

Requirements

Must be at least 18 years of age.
Knowledge of general weightlifting and health and wellness concepts, with the ability to demonstrate use of wellness-related equipment.
Knowledge of fitness-related topics, including aerobic and anaerobic exercise, nutrition, benefits of exercise, injury prevention, and The Coach Approach.
Obtain and maintain access to Y-Exchange, YLINK, and the Metro Atlanta YMCA Workday account.
Obtain YMCA/ACE online certification and supplemental courses required by Y-USA and YMCA of Metro Atlanta within 60 days of hire, including Coach Approach and Wellness Coaching 101 Specialty Training; additional training may be required.
Maintain certifications by uploading continuing education credits to Y-Exchange before expiration.
Possess current Basic Life Support certification and renew it every two years before expiration; upload updated credentials to Y-Exchange.
Visual and cognitive abilities to use computer-based and written materials to perform job responsibilities.
Strong human-relations skills and ability to facilitate member interaction and socialization; must be viewed as a team player by members, coworkers, and management.
Working knowledge of computers, including MS Word, MS Excel, and database management.
Excellent interpersonal, written, and verbal communication skills.
Ability to handle multiple tasks, work independently, and solve problems.
Effective time-management skills.
Strong customer-service skills and personal commitment to service and hospitality.
Pass a pre-employment background check, including criminal record check, drug screening, motor vehicle record check, and reference check, according to company policy.
Must be legally eligible to work in the United States without current or future sponsorship.

Nice To Haves

Bachelor’s degree preferred in exercise science, physical education, exercise psychology, behavioral science, or a health-related field.

Responsibilities

Carry out daily program tasks within the position’s scope and responsibilities.
Monitor the wellness center floor, assist members as needed, and enforce wellness center policies.
Clean, maintain, and check equipment after member use, and report repair needs to the supervisor.
Apply YMCA risk and safety guidelines, best practices, and branch emergency procedures.
Promote, monitor, and evaluate wellness programs to ensure they run smoothly and provide a high level of service.
Stay current on issues regarding wellness programs.
Complete Coach Approach training and required YUSA Health & Wellness foundational courses within 60 days of hire.
Complete BLS within 60 days of hire and maintain BLS certification through renewal every two years.
Maintain national and YUSA wellness certifications and meet continuing education requirements of 10 CECs every two years.
Arrange an approved substitute coach in a timely manner when unable to work an assigned shift.
Attend required staff meetings and trainings, including facility or equipment orientations before working on the wellness floor.
Assist in other aspects of the YMCA and its community as needed.
Participate in and partner with wellness cabinet activities.
Maintain and report incident and accident paperwork.
Maintain the required active-member caseload in The Coach Approach Program, adjusted according to full-time or part-time hours worked.
Be available to work at least two four-hour shifts per week.
Follow strength-training and nutrition guidelines aligned with Y-USA, ACE, and ACSM guidelines.
Refrain from diagnosing injuries, giving medical advice, or dispensing or endorsing commercial health products, including supplements, vitamins, performance-enhancing substances, or pain relievers.
Upload continuing education credits and current licenses or certifications through Y-Exchange before their expiration dates.