Wellness Coach II

YMCA of Metropolitan Atlanta•Lawrenceville, GA

6d•Onsite

About The Position

The Wellness Coach Level II works under the direction of the Wellness Director to build personalized relationships that support members through the YMCA’s signature programs. The position carries out program responsibilities in accordance with YMCA of Metro Atlanta policies, organizational competencies, non-negotiables, mission, and values. The coach monitors the wellness center, supports members, maintains equipment, helps ensure programs run smoothly, and follows risk, safety, and emergency procedures. The role includes completing required training and certifications, maintaining a minimum member caseload, attending staff meetings and trainings, and supporting YMCA and community activities. The position is located at the J.M. Tull Gwinnett Family YMCA.

Requirements

Must be at least 18 years of age.
Knowledge of general weightlifting and health and wellness concepts, and ability to demonstrate wellness-related equipment use.
Knowledge of fitness-related issues, including aerobic and anaerobic exercise, nutrition, benefits of exercise, injury prevention, and The Coach Approach.
Obtain and maintain access to Y-Exchange, YLINK, and the Metro Atlanta YMCA Workday account.
Obtain YMCA/ACE online certification and required supplemental courses from Y-USA and Y-Metro Atlanta within 60 days of hire, including Coach Approach Wellness Coaching 101 and specialty training; additional training may be required.
Maintain certifications by uploading continuing education credits to Y-Exchange before expiration.
Possess current Basic Life Support certification, renew it every two years before expiration, and upload updated licenses to Y-Exchange.
Visual and cognitive ability to use computer-based and written materials to perform job responsibilities.
Strong human relations skills and ability to facilitate member interaction and socialization; must be considered a team player by members, coworkers, and management.
Working knowledge of computers, including MS Word, MS Excel, and database management.
Excellent interpersonal, written, and verbal communication skills.
Ability to handle multiple tasks, work independently, and problem-solve.
Effective time-management skills.
Strong customer service skills and personal commitment to service and hospitality.
Pass required pre-employment background checks, including criminal record check, drug screening, motor vehicle record check, and reference check, in accordance with company policy.
Be legally eligible to work in the United States without current or future sponsorship.

Nice To Haves

Bachelor’s degree preferred in exercise science, physical education, exercise psychology, behavioral science, or a health-related field.

Responsibilities

Monitor the wellness center floor, assist members as needed, and enforce wellness center policies.
Clean, maintain, and check equipment following member use, and report repair needs to a supervisor.
Apply YMCA of Metro Atlanta risk and safety guidelines, best practices, and branch emergency procedures.
Promote, monitor, and evaluate wellness programs to ensure they run smoothly and provide a high level of service.
Stay updated on current issues regarding wellness programs.
Complete Coach Approach training and YUSA foundational Health & Wellness courses within 60 days of hire.
Complete BLS within 60 days of hire and maintain current BLS certification, renewing every two years.
Maintain national and YUSA wellness certifications by completing required continuing education (10 CECs every two years).
Arrange an approved substitute coach in a timely manner when unable to work an assigned shift.
Attend required staff meetings and trainings, including facility or equipment orientations before working on the wellness floor.
Assist as needed in all aspects of the YMCA and its community, and participate in and partner with wellness cabinet activities.
Maintain and report incident and accident paperwork.
Maintain a minimum active-member caseload in The Coach Approach Program: 100 members for full-time coaches; 50 for part-time coaches working 20 hours weekly; and a proportionately adjusted caseload for part-time coaches working fewer than 20 hours weekly.
Be available to work at least two four-hour shifts per week.
Follow strength-training and nutrition guidelines aligned with Y-USA, ACE, and ACSM guidelines.
Refrain from diagnosing injuries, offering medical advice, or dispensing or endorsing commercial health products, including supplements, vitamins, performance-enhancing substances, and pain relievers.