Wellness Center Staff (Part Time)

The Summit Area YMCA•Berkeley Heights, NJ

23h•Hybrid

About The Position

The Summit YMCA and Berkeley Heights YMCA, branches of the Summit Area YMCA (SAY), are seeking a welcoming and reliable Wellness Center Staff member to support our members and help elevate our fitness experience. In this role, you’ll assist members with the safe and appropriate use of equipment in the wellness center and weight room, provide friendly and attentive customer service, and help maintain a clean, safe, and supportive environment for all. The Y is committed to strengthening community by connecting all people to their potential, purpose, and each other. Working locally, we focus on empowering young people, improving health and well-being, and inspiring action in and across communities. By bringing together people from different backgrounds, perspectives, and generations, we ensure that we all have access to the opportunities, relationships, and resources necessary to learn, grow and thrive.

Requirements

Experience and interest in the area of fitness.
Ability to properly demonstrate all the equipment in the wellness center.
Good communication and customer service skills.
A minimum age of 18 years old.
Valid CPR/AED for the Professional Rescuer, or ability to obtain within 3 months.

Nice To Haves

Have a genuine passion for fitness and enjoy helping others feel confident and supported.
Are a people person who can connect with individuals from diverse backgrounds.
Bring strong customer service experience and enjoy engaging in friendly conversation.
Have a warm, welcoming presence and a smile that makes members feel at home.
Are flexible and able to work at both the Berkeley Heights YMCA and Summit YMCA branches.

Responsibilities

Assist members with the safe and proper use of all equipment in the fitness center, STRIVE room, weight room, and stretching areas.
Conduct new member wellness orientations and confidently demonstrate correct equipment use and basic exercise form.
Monitor member activity to ensure proper usage and provide guidance, modifications, and encouragement when needed.
Maintain clean, organized, and clutter-free wellness spaces by wiping down equipment, removing stray items, and ensuring all weights and accessories are properly stored.
Rotate throughout designated wellness areas to provide visibility, support, and proactive assistance to members.
Deliver exceptional customer service by being friendly, helpful, approachable, and attentive at all times.
Enforce wellness center rules and ensure a safe environment for all members.
Replenish and maintain cleaning supplies for member use throughout each shift.
Report equipment or maintenance concerns promptly to the Supervisor.
Provide effective, cause-driven tours to prospective members and share the Y’s mission and programs.
Follow all YMCA policies and procedures as outlined by the supervisor and employee handbook.
Represent the Y in a professional, positive manner—including personal appearance, communication, and conduct—and wear the required attire (staff shirt, nametag, fitness pants, and sneakers).