Wellness Buyer - Full Time

Rivers Cooperative MarketsStillwater, MN
Onsite

About The Position

Rivers Co-op Markets is hiring a full-time Wellness Buyer! This role is crucial for ensuring customers have a great experience by keeping products available and offering timely, friendly, and caring service. Buyers work closely with the Purchasing and department teams to ensure offerings are well-stocked, visually appealing, and follow food and safety rules. They may also help out in other parts of the store. Duties include helping customers, ordering products, restocking shelves, receiving deliveries, processing invoices, making products and displays presentable, ensuring correct labels and signs, maintaining health and safety standards, and supporting other parts of the store. This is a union position.

Requirements

  • Proven ability to engage with customers, team members, and vendors in a friendly and approachable manner, actively listen, understand needs, address questions, and provide solutions; skilled at resolving customer concerns
  • Demonstrates a collaborative, adaptable, and flexible attitude, especially during challenging situations, with a strong commitment to being a team player; ability to build and maintain positive relationships with internal and external partners; willing to learn new tasks and open to feedback
  • Proven ability to effectively communicate with customers, vendors, and staff; ability to provide information in a timely, clear, and concise manner to ensure effective outcomes; ability to proactively communicate issues and concerns to leadership
  • Excellent attention to detail to ensure accuracy of work tasks and orders; ability to identify errors and discrepancies
  • Ability to organize, prioritize, and manage time efficiently to complete daily tasks effectively in a fast-paced retail environment; ability to plan and execute efficient and timely orders
  • Ability to assess situations and department needs, and proactively address them; share suggestions with the department manager and purchasing team to improve systems and processes
  • Sound problem-solving skills to address issues related to availability of product; ability to develop contingency plans; ability to make informed decisions based on data and trends; skilled at handling challenging situations calmly and effectively
  • Ability to show up each day in a timely manner, ready to work; consistently follow through with meeting deadlines for completing tasks
  • Ability to respect people from all different backgrounds, including race, gender, experiences, abilities; help to create a positive and inclusive environment
  • Basic computer skills including ability to draft and upload documents, email, and navigate Excel spreadsheets; basic math skills; ability to timely and accurately perform addition, subtraction, multiplication and division; ability to learn and use new technology and order processing systems
  • Must be at least 18 years old

Nice To Haves

  • Demonstrated knowledge of supplements and/or body care products to be able to provide information to staff and customers and make product recommendations
  • Experience in a fast-paced retail setting
  • Proficient in inventory control and replenishment; experience in maintaining sufficient stock levels, effective in minimizing overstock and out-of-stock
  • Demonstrated understanding of financial statements (sales, margin)
  • Multilingual

Responsibilities

  • Keeping products available
  • Offering timely, friendly, and caring service
  • Ensuring offerings are well-stocked, visually appealing, and follow food and safety rules
  • Helping customers
  • Ordering products
  • Restocking shelves
  • Receiving deliveries
  • Processing invoices
  • Making products and displays presentable
  • Ensuring correct labels and signs
  • Maintaining health and safety standards
  • Supporting other parts of the store

Benefits

  • 20% employee discount
  • Excellent paid time off and paid volunteering
  • 401(k) matching
  • Low-cost health insurance premium options
  • FREE access to primary care and mental health counseling for those enrolled in our medical insurance
  • EAP
  • On-demand pay
  • Free food "buddies"
  • Employee referral bonuses
  • Dress code that allows for inclusivity and creativity
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