Wellness Associate (Part-Time) - The Wellness Center

Indiana Wesleyan University • Marion, IA

14h • Onsite

About The Position

The Wellness Associate is the first point of contact for visitors, patients, and members, in person and by phone. The role provides hospitality and customer service to create a welcoming fitness and therapy environment. The associate discusses membership and financial options, processes transactions, and helps complete required paperwork. The position also directs individuals around the center, orients them on proper equipment use, and provides instruction on injury prevention.

Employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. The role is based at The Wellness Center on the Marion, Indiana campus.

Requirements

• High school diploma or GED.
• Proficient computer skills and computer/technology literacy, including the ability to learn about new technological ideas.
• Ability to work with the public in a team-oriented physical fitness environment.
• Ability to lift and carry up to 50 pounds and, on some occasions, more than 50 pounds.
• Physical abilities including balancing, crouching, kneeling, reaching, standing, stooping, and rapid or simultaneous mental and muscular coordination.
• Ability to work closely with others, maintain a positive attitude, and complete assigned tasks.
• Strong Christian commitment and adherence to the standards outlined in the IWU Community Lifestyle Statement.

Responsibilities

• Provide courteous customer service on the fitness floor and at the front desk.
• Work with personal coaches and fitness instructors while promoting specialty and group exercise classes.
• Orient clients to areas of the center and help visitors and members learn to use equipment properly.
• Promote client safety under supervision, with special emphasis on minimizing injury risk.
• Discuss financial options and transactions using procedural guides and assist with paperwork.
• Answer phones, provide informative responses, perform data entry, and balance cash receipts.
• When required, clean equipment, do laundry, and dispense food and beverages from The Wellness Cafe.
• Perform additional duties assigned by the supervisor.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED