Wellness Ambassador

Davidson Hospitality Group•Atlanta, GA

5d•Onsite

About The Position

Join the Team at FORTH Hotel and Club – Atlanta’s Most Exciting Destination! Step into the energy of Atlanta at FORTH Hotel and Club, where modern luxury meets creative spirit. Designed to bring people together, FORTH blends boutique hospitality with an elevated social experience—featuring stylish rooms, buzzing restaurants and bars, and a vibrant members’ club that celebrates culture, community, and connection. As part of our team, you’ll have the chance to help shape a one-of-a-kind hotel experience in the heart of the city. If you’re passionate about service, thrive in dynamic environments, and want to be part of something bold and new—this is where your next chapter begins. Overview Are you a hospitality enthusiast who loves providing exceptional service and creating memorable experiences? Look no further! Join our team as a Club Wellness Ambassador where you will be the epitome of luxury and hospitality. Bring your high energy, enthusiasm, and passion for customer service to our upscale Wellness club, and be part of a team that delivers personalized attention and exclusive amenities to our esteemed guests.

Requirements

High school diploma or equivalent
Previous experience in a customer service role, preferably in fitness or luxury hotel or resort
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask effectively
Positive attitude and genuine passion for delivering exceptional service
Ability to work well in a team-oriented environment
Ability to listen to constructive direction and follow through on daily tasks
Flexibility to work various shifts, including weekends and holidays
Knowledge of local attractions and amenities

Nice To Haves

hospitality certification is a plus

Responsibilities

Welcome and greet guests in a warm and professional manner
Provide personalized service and cater to guests' needs
Set up and maintain the fitness area, ensuring a pristine and inviting atmosphere
Assist with reservations, check-ins, and check-outs
Handle guest inquiries and resolve any issues promptly and efficiently
Collaborate with team members to create a seamless and exceptional guest experience
Stock needed guest supplies in the locker rooms like towels, hair care, and oral care.
Maintain retail shelves so they are full of resale items for guests and members
Assist with guest check in/check out and guidance for spa appointments.