Community Wellness Ambassador

Grocery Services. Inc.•Houston, TX

22h•$0 - $15•Remote

About The Position

Grocery Services is seeking passionate Community Wellness Ambassadors to join their Houston team. In this field-based role, you will work closely with the Community Engagement Manager to connect with families, WIC clinics, and community organizations. Your goal will be to increase awareness of WIC benefits and introduce families to the services and support available through Grocery Services stores across Texas. You will represent the company at community events, health fairs, and local outreach opportunities, building relationships within the communities served. This role is ideal for individuals who enjoy meeting new people, thrive in a fast-paced, community-focused environment, and wish to make a positive impact while growing with an expanding organization. The position partners with Community Engagement and Human Resources leadership to support community outreach and growth initiatives.

Requirements

0-3 years of experience in community outreach, customer engagement, sales, retail, or a related field preferred.
Experience working in customer-facing roles requiring direct interaction with diverse populations.
Prior exposure to community-based work, nonprofit organizations, public health programs, or grassroots outreach is a plus.
Experience in environments that require meeting activity or performance targets (e.g., sales, canvassing, promotions) preferred.
Strong interpersonal and communication skills with the ability to confidently initiate and sustain conversations with unfamiliar individuals.
Ability to build trust and establish relationships within local communities.
Self-motivated with the ability to work independently in a field-based environment with minimal supervision.
Strong organizational skills with the ability to track activity, manage follow-ups, and report outcomes consistently.
Ability to listen actively, gather feedback, and translate insights into actionable information.
Basic understanding of WIC programs or the ability to quickly learn and communicate program benefits effectively.
Proficiency in Microsoft Office (Excel, Word, Outlook) and comfort using mobile tools for reporting and communication.

Nice To Haves

Bilingual (English/Spanish/Arabic/Vietnamese/Tagalog/Chinese/Urdu/Hindi/Persian/French) strongly preferred.

Responsibilities

Conduct daily community outreach in assigned territories, including WIC clinics, community organizations, schools, and local events.
Engage directly with individuals and families to educate them on WIC benefits and how to access and utilize them effectively.
Promote the company’s store offerings, product availability, and customer experience to drive first-time store visits.
Build and maintain relationships with WIC clinic staff, community leaders, and local partners, including food banks and nonprofit organizations.
Support grassroots marketing initiatives such as flyer distribution, pop-up events, health fairs, and small group engagement sessions.
Host or participate in community-based events, including product demonstrations and informational sessions, to increase awareness and engagement.
Encourage WIC clinic applications and guide individuals through next steps to access benefits.
Drive customer conversion by following up with community contacts and encouraging store visits.
Gather and report qualitative feedback from the community, including customer preferences, barriers to WIC participation, and competitor insights.
Track and report weekly activity, including locations visited, number of individuals engaged, new contacts established, and key learnings.
Collaborate with store teams to ensure alignment between outreach efforts and in-store customer experience.
Maintain consistent presence in assigned territories to build trust and brand recognition within the community.
Ensure all outreach and engagement activities are conducted in a professional, respectful, and compliant manner.
Identify opportunities to improve outreach strategies, messaging, and community engagement efforts.