Wellness Ambassador

FORTH Hotel and Club•Atlanta, GA

About The Position

The Wellness Ambassador helps ensure the smooth operation of spa facilities and provides personalized assistance to guests. The role focuses on creating a serene, welcoming atmosphere and ensuring guests’ comfort and satisfaction throughout their spa experience. The position calls for high energy, attention to detail, and a strong commitment to exceptional customer service. The job description presents this as an opportunity to join a supportive, collaborative team and contribute to a world-class spa experience.

Requirements

  • Previous experience in a customer service role, preferably in a wellness or hospitality environment.
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and organizational abilities.
  • Ability to prioritize and multitask in a fast-paced environment.
  • Friendly and welcoming demeanor.
  • Flexibility to work weekends, holidays, and evenings as required.

Nice To Haves

  • Knowledge of spa treatments and products.

Responsibilities

  • Support the smooth operation of spa facilities.
  • Provide personalized assistance to spa guests.
  • Create a serene and welcoming atmosphere.
  • Help ensure guests’ comfort and satisfaction throughout their spa experience.
  • Deliver exceptional customer service.

Benefits

  • Multiple tiers of medical coverage
  • Dental and vision coverage
  • 24/7 Teledoc service
  • Free maintenance medications
  • Pet insurance
  • Hotel discounts
  • Tuition reimbursement
  • Paid time off, including vacation, sick, bereavement, and holidays
  • 401(k) match
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