Welcome Desk Staff

Chenega MIOS • Washington, DC

7h • Onsite

About The Position

Welcome Desk Staff PBGC, Washington DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! The Welcome Desk Staff provides professional front desk coverage, visitor management, ServiceNow ticket triage, signage printing coordination, and Lost & Found tracking.

Requirements

• High school diploma or equivalent
• Minimum 2 years of customer service or administrative experience.
• OSHA Safety Awareness required.
• Proficiency in Microsoft Office and ServiceNow.
• Strong communication and organizational skills.

Nice To Haves

• Associate’s degree preferred.
• Customer Service Training (preferred).

Responsibilities

• Greet visitors and manage reception activities.
• Read, log, and route ServiceNow tickets per PBGC security policies.
• Print signage inserts and assist with administrative tasks.
• Maintain Lost & Found log and perform callbacks on closed tickets.
• Generate monthly reports and track customer feedback.

Benefits

• At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
• We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED