Welcome Desk Attendant

Earlham College•Richmond, IN

2d•Onsite

About The Position

The Welcome Desk Attendant provides customer services support to members and guest and oversees shift operations of the Athletics and Wellness Center Welcome Desk and Membership Services. Successful candidate will greet Center guests, supervise entry into the facility, and maintain the desk.

Requirements

High School Diploma or GED required.
Good communication and organizational skills.
Ability to work with a variety of people.
Strong customer services skills.
Pleasant personality for answering telephones and greeting guests in person.
Experience with computers including word processing, spreadsheet, and database management.
Ability to carryout detailed instructions.
Ability to work well in team settings.
CPR and AED certified or willingness to obtain within 60 days of employment.

Responsibilities

Greet AWC guests.
Administer memberships.
Maintain facility entry system database.
Monitor and ensure proper check-in procedures are followed.
Report on-time to work with proper uniform.
Address concerns and questions regarding programs facilitated within the Athletics and Wellness Center and by Wellness Programs.
Complete shift report in its entirety.
Attend staff meetings and training sessions.
Follow procedures and policies as outline in the Employee Handbook.
Know and enforce AWC policies.
Other duties as assigned.

Benefits

Medical, Dental, and Vision Insurance
Company paid Long-Term Disability after 1 year of full-time service
Basic and Voluntary Life insurance
Employee Assistance Program
Campus Store Discounts
Free ticket vouchers for Richmond Symphony Orchestra
Wellness Center Free Membership or Discount for eligible employees
Athletic Games-Free entry to all home games
Free entry into most Theatre/Music shows
Tuition Benefits for Immediate Family for eligible employees
403(b) Retirement – For eligible employees, Earlham will contribute a non-elective contribution equal to 5% of gross pay after 2 years of service. After 3 years of service, this non-elective contribution increases to 8%. Vesting credit is available for new employees with previous service in the education sector with required documentation.
Many Wayne County Chamber of Commerce member businesses offer discounts to anyone with an Earlham ID
All employee benefit offerings are subject to employee eligibility per plan documents.