Welcome Center Receptionist and Admissions Administrative Assistant

Cape Fear Academy • Wilmington, NC

9h • Onsite

About The Position

Cape Fear Academy (CFA) is seeking a Full-Time Welcome Center Receptionist and Admissions Administrative Assistant. CFA is a PK3-12 independent school in Wilmington, NC, dedicated to discovering and developing individual potential and preparing students for success in college and life. The school boasts a 47-acre campus with state-of-the-art facilities and a committed faculty and staff who uphold core values of respect, integrity, resilience, and accountability. This role serves as the primary point of contact for prospective families and visitors, and provides essential support to the Admissions Department. It is a twelve-month position reporting to the Director of Enrollment.

Requirements

• Exceptional interpersonal, hospitality, and customer service skills.
• Strong communication skills, both verbal and written.
• Superior organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Ability to anticipate departmental needs, multitask, and prioritize accordingly.
• Database management skills; Veracross expertise preferred.
• Proficiency with Google Suite (Mail, Calendar, Docs, etc.) and uploading and downloading digital resources.
• Professionalism, dependability, flexibility, reliability, problem-solving, initiative, collaboration.
• Prior office administration and database management experience required.
• Three or more years of communications or admissions-related experience.
• Directly related experience or a combination of directly related education and experience may be considered in place of the above requirements.

Nice To Haves

• Bachelor’s degree highly preferred.
• Independent school experience preferred.

Responsibilities

• Answer central phone line and direct calls to various departments.
• Serve as a welcoming and responsive first point of contact for visitors to campus.
• Have extensive awareness of all campus and classroom events.
• Be able to direct guests to campus sites, events and amenities.
• Maintain welcome center area and supplies.
• Assist with security of welcome center.
• Prepare admissions packets.
• Correspond with online admission inquiries and follow up as needed.
• Assist with scheduling tours/interviews/shadow days and sending reminders.
• Follow up with feeder schools and programs about applicant checklist items.
• Update Veracross admission portal as needed.
• Assist with admission events as directed.
• Assist with general admissions department or school-wide projects as needed.
• Take inventory and order office supplies and admission-related items as directed.

Benefits

• Heavily subsidized Health Insurance for employees
• Employer paid Life insurance
• Employer paid Long-Term Disability insurance
• Optional group insurance plans like Dental, Vision, Flexible Spending Accounts, Voluntary Life, Critical Illness, Accident and Hospital Insurance for employees and families.
• Healthy schedule of annual Holidays
• Vacation time
• 6% match on retirement contributions after one year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level