Welcome Center Associate (Part-Time)

YMCA Of Central Massachusetts•Worcester, MA

4d•Onsite

About The Position

The Central Community Branch YMCA is seeking a part-time Welcome Center Associate to engage with active and fun people. The ideal candidate is organized, reliable, enthusiastic, and personable, with a focus on making members' visits enjoyable. This role requires excellent interpersonal and human relations skills, the ability to establish and maintain a positive work environment, and the capacity to resolve conflict professionally. The candidate must be dependable and enjoy working in a fast-paced environment while paying close attention to detail.

Requirements

Excellent interpersonal/ human relations skills
Ability to establish and maintain a positive work environment with staff, volunteers, and members
Ability to resolve conflict in a professional manner
Dependable
Enjoy working in a fast-paced environment
Paying close attention to detail

Nice To Haves

Flexible schedule

Responsibilities

Providing high level customer service to our members.
Working with the Senior Experience Director and Building Supervisor to ensure quality experiences for all members.
Working with members and guests on registrations
Sharing program information and membership benefits
Answering any phone calls in a professional manner
Communicate with appropriate team members about member concerns and operations