Weis2Go Sales Associate
About The Position
The Weis2Go Sales Associate provides customer service and supports the customer order and checkout process. The associate greets customers, answers questions, resolves concerns, identifies and shops customer orders accurately and promptly, and uses checkout equipment to complete transactions. The role also includes maintaining a clean and sanitary department, following safety and legal requirements, cooperating with coworkers, and assisting other departments when needed. This position has no supervisory responsibilities. Candidates must be able to perform the essential duties with or without accommodation. A high school diploma or GED must be completed or in progress; no prior experience is required.
Requirements
- Completed or working toward a high school diploma or General Education Degree (GED).
- No prior experience required.
- Ability to perform each essential duty satisfactorily, with or without an accommodation.
Responsibilities
- Smile, greet customers, answer questions, and promptly and professionally help resolve customer concerns.
- Follow company checkout policies to support customer satisfaction.
- Identify and shop customer orders in a timely manner, ensuring orders are accurate and fresh.
- Operate front-end scanning equipment and registers, complete checkout procedures, bag merchandise efficiently, and place it in customers’ carts.
- Contact customers by phone to address questions or concerns.
- Operate console and picker devices to ensure accuracy.
- Maintain knowledge of weekly advertisements, marketing promotions, and store layout to answer customer questions.
- Accurately process transactions, charge for all items, and collect appropriate funds, including cash, checks, electronic payments, and coupons.
- Follow security measures and cash-drawer accounting procedures to avoid overages and shortages.
- Follow store and legal guidelines for sales of tobacco and alcohol.
- Maintain department sanitation, follow cleaning schedules and department guidelines, and keep work areas and equipment clean and compliant with health and OSHA requirements.
- Dispose of trash properly.
- Cooperate with coworkers and superiors to support the smooth operation of the department and store.
- Continuously improve job performance.
- Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
- Assist in other departments when called upon.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
