Weis2Go Sales Associate

Weis Markets•Red Lion, PA

About The Position

The Weis2Go Sales Associate provides customer service and supports the online order fulfillment and checkout process. The associate identifies and shops customer orders in a timely manner, ensuring orders are accurate and fresh, and contacts customers by phone to address questions or concerns. The role also involves operating checkout equipment and picker devices, completing transactions accurately, maintaining department sanitation, and cooperating with coworkers to support store operations. The associate may be asked to assist in other departments. This position has no supervisory responsibilities.

Requirements

  • Completed or working toward a High School Diploma or General Education Degree (GED).
  • No prior experience required.
  • Ability to perform each essential duty satisfactorily, with or without an accommodation.

Responsibilities

  • Smile, greet customers, answer questions, and promptly resolve customer concerns in a polite and professional manner.
  • Follow company checkout policies to improve customer satisfaction.
  • Identify and shop customer orders promptly, ensuring orders are accurate and fresh.
  • Contact customers by phone to address questions or concerns.
  • Operate front-end scanning equipment, registers, consoles, and picker devices.
  • Perform checkout procedures, including efficiently bagging merchandise and placing it in customers’ carts.
  • Maintain knowledge of weekly advertisements, marketing promotions, and store layout to answer customer questions.
  • Accurately process transactions, charge for all items, and collect appropriate payment, including cash, checks, electronic payments, and coupons.
  • Follow cash drawer accounting and security procedures to avoid overages or shortages.
  • Follow store and legal guidelines for sales of tobacco and alcohol.
  • Maintain department sanitation by following cleaning schedules and department guidelines; keep work areas, equipment, counters, and display cases clean and well maintained, meet health and OSHA requirements, and dispose of trash properly.
  • Cooperate with coworkers and superiors to support the smooth operation of the department and store.
  • Continuously improve job performance.
  • Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
  • Assist in other departments when needed.
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