Weekend Overnight Auditor - SpringHill Suites - Jacksonville, FL

Remington Hospitality • Jacksonville, FL

15h • Onsite

About The Position

This role is responsible for performing all daily audit functions for the front office and each outlet of the hotel. The auditor will review room and tax postings for accuracy, correct errors, and ensure all house charges are posted correctly. They will also be responsible for backing up the front office computer system and night audit program, and potentially rebuilding the front office system and performing other computer maintenance. The position requires understanding and following the management company's accounting and credit policies. Additionally, the auditor will handle all front desk functions, including check-ins, check-outs, payments, reservations, and PBX operation, ensuring guests are treated promptly, warmly, courteously, and professionally, and are provided with accurate directions.

Requirements

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• Must be able to work varying schedules to include nights, weekends, and holidays
• Ability to work as and be part of a team that provides great experiences for guests

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors.
• Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings.
• Treat guests promptly, warmly, courteously and professionally.
• Provide accurate and clear directions to room locations.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed