Night Auditor - SpringHill Suites Times Square
New York Manhattan Times Square•New York, NY
•Onsite
About The Position
Process daily audit of the hotel’s financial data. Handle the requests and transactions of the hotel guests, and coordinate with the other departments as necessary.
Requirements
- Must be able to handle the requests and transactions of the hotel guests.
- Must be able to coordinate with other departments as necessary.
- Must be able to verify each Front Desk shift’s transactions.
- Must be able to process credit card transactions.
- Must be able to post tax charges to all guest folios.
- Must be able to finalize transactions completed during the day.
- Must be able to create and/or print required reports.
- Must be able to file or transmit reports as directed.
- Must be able to verify and prepare registration cards for arriving guests.
- Must be able to prepare folios for departing guests.
- Must be able to handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.
- Must be able to take, modify and cancel guest reservations.
- Must be able to verify, balance and review hotel suite availability.
- Must be able to check in/out guests.
- Must be able to perform “express checkout” duties.
- Must be able to verify departure dates and offer to make future reservations.
- Must be able to post telephone charges, valet charges, and other miscellaneous charges to guest accounts.
- Must be able to administer guest payment policies.
- Must be responsible for shift cash transactions.
- Must be responsible for maintaining hotel key security system.
- Must be able to administer guest safe deposit boxes.
- Must be responsible for knowing hotel emergency procedures.
- Must be able to coordinate with other departments to fulfill guest special requests.
- Must be able to communicate facilities and services to guests at check-in.
- Must be able to answer guest questions regarding local area facilities.
- Must be able to follow the rules as found in the M&R Employee Handbook.
- Must be able to perform other duties as assigned by management, of which employee is capable of performing.
Responsibilities
- Verify each Front Desk shift’s transactions.
- Process credit card transactions.
- Post tax charges to all guest folios.
- Finalize transactions completed during the day.
- Create and/or print required reports.
- File or transmit reports as directed.
- Verify and prepare registration cards for arriving guests.
- Prepare folios for departing guests.
- Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.
- Take, modify and cancel guest reservations.
- Verify, balance and review hotel suite availability.
- Check in/out guests.
- Perform “express checkout” duties.
- Verify departure dates and offer to make future reservations.
- Post telephone charges, valet charges, and other miscellaneous charges to guest accounts.
- Administer guest payment policies.
- Responsible for shift cash transactions.
- Responsible for maintaining hotel key security system.
- Administer guest safe deposit boxes.
- Responsible for knowing hotel emergency procedures.
- Coordinate with other departments to fulfill guest special requests.
- Communicate facilities and services to guests at check-in.
- Answer guest questions regarding local area facilities.
- Perform other duties as assigned by management, of which employee is capable of performing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
