Weekend Out of Hours Scheduler
About The Position
This is a full-time, permanent role for a Weekend Out of Hours Scheduling Coordinator specializing in complex care. The role involves working weekends with rotating shifts: Week 1 is Saturdays and Sundays from 6:30 am to 3:00 pm. Week 2 involves Saturdays and Sundays from 3:00 pm to 11:30 pm, including one sleep shift. The position is home-based with no travel required. The primary responsibility is to provide a professional out-of-hours telephone service to clients and staff, ensuring calls are handled promptly and efficiently, and escalating medical emergencies when necessary.
Requirements
- Capable of multi-tasking, working under pressure and to tight deadlines whilst ensuring that accuracy and attention to detail are maintained at all times.
- Good interpersonal skills and be able to liaise with Clients and Staff.
Responsibilities
- Provide a professional out of hours’ telephone service to our Clients and Staff.
- Ensuring that calls are dealt with promptly and in an efficient manner.
- Escalating all medical emergencies when required.
- Investigation and collating of information is central to the role.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
