Weekend On-Call Coordinator

ComForCare - McLean VA
•Remote

About The Position

ComForCare is seeking a dependable and compassionate Weekend On-Call Coordinator to support clients, their families, and the caregiving team. The role helps ensure smooth operations during off-hours and maintain exceptional care. It is a remote position, and the employee must reside in Virginia; the qualifications also specify residency in Northern Virginia. The schedule is flexible and part-time, with availability required for at least two weekends per month. Occasional weekday off-hours support is a plus.

Requirements

  • Reside in Northern Virginia.
  • Strong communication skills and the ability to interact effectively with clients, families, caregivers, and prospective clients.
  • Be detail-oriented and have excellent customer service abilities.
  • Be able to manage multiple tasks and meet time-sensitive needs.
  • Be available for at least two weekends per month.

Nice To Haves

  • Availability for occasional weekday off-hours support.

Responsibilities

  • Answer agency phone calls and monitor voicemail, email, and Text-Em-All messages.
  • Respond promptly and professionally to clients, families, caregivers, and prospective clients.
  • Document new client inquiries in the Intake Summary Form and notify the owner.
  • Coordinate caregiver scheduling, including filling call-offs and open shifts.
  • Ensure all next-day shifts are fully staffed by the end of each on-call day.
  • Report client, family, or employee concerns and incidents to supervisory staff.

Benefits

  • 401(k) with employer match.
  • Competitive salary.
  • Flexible schedule.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Supportive, mission-driven culture.
  • Work from home.
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