Weekend Concierge

BHI Senior Living • Carmel, IN

2d • $16 - $21 • Onsite

About The Position

At The Barrington of Carmel (A BHI Community), we offer a seamless transition between different levels of care, ensuring our residents have access to comprehensive support and services as their needs evolve. We offer a vibrant and enriching lifestyle but also the assurance of compassionate care and long-term financial security. At The Barrington of Carmel, we are a premier senior living community dedicated to providing exceptional care and personalized services in a supportive, welcoming environment. Our team is committed to enhancing the health, comfort, and overall well-being of our residents, ensuring they feel valued, supported, and truly at home. As a Concierge on our team, you will contribute to a welcoming, safe, and well-organized community where residents and visitors feel supported, informed, and valued—playing a key role in creating positive daily experiences. As a BHI Senior Living Community, the staff at The Barrington of Carmel are united in mission, we lead with compassion and provide opportunities to grow and thrive professionally.

Requirements

• High school diploma or GED.
• Communicate clearly, respectfully, and professionally both verbally and in writing.
• Friendly, dependable, and service-oriented, with a strong attention to detail.
• Comfortable using office equipment and basic computer systems.
• Organized and able to prioritize tasks while working in a fast-paced environment.

Responsibilities

• Serve as the first point of contact by greeting residents, guests, and visitors in a friendly, professional, and welcoming manner.
• Answer the community’s main telephone line and respond to calls and emails promptly and professionally.
• Provide exceptional customer service by assisting residents, families, and staff with questions, requests, and general information.
• Ensure visitor logs, ID badges, and security procedures are followed in accordance with community policies.
• Share information regarding visitation guidelines, safety procedures, and community resources while maintaining confidentiality and HIPAA compliance.
• Foster a positive and inclusive atmosphere by encouraging social interaction and engagement among residents.
• Maintain neat, organized reception areas, files, and supplies, including tracking and ordering inventory as needed.
• Promptly report emergencies, safety concerns, or security issues to leadership.
• Assist with special projects and perform additional duties as assigned to support Residential Services operations.

Benefits

• Competitive salary and weekend shift differentials (certain positions)
• Health benefits for full- and part-time team members (Medical, Dental, Vision, Life, Long/Short-Term Disability)
• Paid Time Off from day one and Holiday Pay
• 401K with matching contributions
• Professional development, tuition reimbursement, scholarships, and training programs to help you grow and thrive
• On-site gym, daily pay option, telehealth, and Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED