Weekend Concierge Receptionist

Compass Senior Living • Roseburg, OR

2d • Onsite

About The Position

Join us on our mission to create a senior living revolution where compassion meets innovation! The schedule for this position is 9:00 a.m. to 5:00 p.m. Saturday and Sunday. We are a company built upon a common belief that senior living communities can and should be places of vibrancy and life. We honor, recognize, and empower the extraordinary team members on this journey with us knowing we are making the world of elderhood better together. Our individual differences, life experiences, knowledge, unique capabilities, and talent are significant to our culture, resident experience, and achievements!

Requirements

• Kindness and a desire to work with the elderly; enjoy working with people in general.
• Resourceful and strong problem-solver.
• Ability to work well with people in emotional or stressful situations.
• Organizational and follow-up skills and the ability to manage multiple priorities.
• Previous experience answering telephones and/or in a customer service role.
• Willingness to learn and work within a team environment.
• Good verbal communication and the ability to read, write, and speak English with residents and coworkers who only speak English.
• Ability to pass a criminal background check.
• Ability to perform job responsibilities with or without accommodation.

Responsibilities

• Provides exemplary customer service in a friendly and professional manner.
• Greets visitors, addresses questions or concerns of prospective or current elders and families, and provides support to sales and marketing and the business office.
• Manages the lobby experience for all visitors, paying attention to details and using creativity to create positive experiences with current and prospective elders.
• Answers incoming calls and takes messages.
• Greets elders, families, visitors, and team members, in person and on the phone, answering questions and creating a friendly, positive environment for all.
• Assists other leadership team members with Life Enrichment, Marketing, and accounting tasks (Events, directing calls for marketing, receiving invoices, sorting mail, etc.).
• Monitors the entry area for visitors and guests, ensuring a neat, clean, inviting entry.
• Receives and sends packages for elders, assisting them with questions and concerns as requested.
• Represents the community by role-modeling core values of goodness, loyalty, faith, and fun.

Benefits

• Accrue vacation and sick time starting your first day!
• 401(k) retirement savings plan after 90 days, with employer match after one year.
• Financial wellness education program.
• Wellness and Fitness Resources with savings discounts.
• Early access pay options
• Career growth through ongoing training programs and mentorship opportunities.
• Medical, Dental, Vision, and Voluntary Benefit options (for full-time)
• Employee and Family Assistance Program to support your emotional wellness (for full-time)
• Education reimbursement program (for full-time)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed