Weekend Daytime Concierge

Bozzuto•Atlanta, GA

1d•$21 - $22

About The Position

At Bozzuto, team members share a commitment to doing good for the people around them. The company designs, builds, manages, and maintains residences, and aims to create exceptional experiences for clients, residents, and fellow team members in a welcoming, inclusive, team-oriented workplace. Guided by concern, creativity, passion, and the pursuit of perfection, Bozzuto encourages team members to reach their potential. The Resident Concierge is the first point of contact for prospective residents and residents arriving home. The role is focused on creating positive first impressions, building ongoing relationships, personalizing customer interactions, and helping people feel at home. The position includes weekend daytime work as indicated by the posting title, and the description also notes that schedules may include weekends or evenings depending on the shift. The role is eligible for additional bonus opportunities. The stated salary range is $21.21–$22.11 USD.

Requirements

At least 2 years of experience in a hospitality, retail, travel, or hotel environment.
Outstanding written and verbal communication skills.
A sharp professional appearance.
Competence with various software, apps, and computer programs.
Attention to detail and the ability to anticipate customer needs.
A customer-focused mentality.
Ability to lift up to 25 pounds.

Responsibilities

Solve problems and provide timely assistance to residents and prospective residents with care.
Plan and execute meaningful events and activities that engage residents and foster a sense of community.
Build brand loyalty by ensuring consistently positive experiences and a meticulously cared-for community.
Generate awareness, interest, and excitement through social media.
Encourage satisfied customers to write reviews on social networking sites.
Organize front desk logs, package rooms, club room reservations, and freight elevators.