Weekend Concierge Patrol Officer - 1st & 2nd Shift Boston $22.15 (Austin)

Northeast Security•Boston, MA

8d•Onsite

About The Position

Northeast Security, Inc. is seeking Weekend Security Patrol Officers in Boston. Officers patrol and monitor multiple premises, conduct unarmed foot patrols inside and outside buildings and in parking garages, respond to security and safety concerns, and provide assistance to clients and residents. The role requires security experience and concierge experience, professional customer service, and the ability to work weekend shifts. Positions are contingent on applicant eligibility, availability, background screening, drug testing, and completion of orientation; positions may be rescinded if background requirements are not met.

Requirements

Security experience required.
Concierge experience required.
High school diploma or GED equivalent.
At least 18 years of age.
Ability to communicate clearly and effectively in English, both in writing and verbally.
Neat and professional appearance.
Dependable means of transportation.
Ability to walk for long periods of time.
Excellent customer service skills.
Strong attention to detail.
Strong written and verbal communication skills.
Ability to demonstrate responsibility and friendliness toward clients and residents.
Professionalism and the ability to solve conflicts and problems.
Ability to multitask and self-manage in a dynamic environment.
Knowledge of company policies and procedures.
Ability to maintain effective relationships across company and client organizations.
Must successfully pass all pre-employment background and drug screenings.

Nice To Haves

Customer service experience is preferred; prior customer service experience or experience in a related field or education is noted.

Responsibilities

Patrol and monitor multiple premises to detect irregularities, suspicious behavior, or security breaches.
Observe and report incidents or suspicious activity.
Communicate with local law enforcement units and fire departments as necessary.
Conduct foot patrols of interior and exterior premises and parking garages.
Write daily detailed reports of incidents occurring on the premises.
Properly use, complete, and submit forms associated with patrol activities and duties.
Respond to incidents involving security and safety concerns.
Conduct unarmed interior and/or exterior foot patrols.
Respond to requests for assistance and evaluate appropriate courses of action.
Comply with requirements and directives in the on-site operations manual and post orders.
Perform other duties as required by the client or Northeast Security, Inc.