Wedding Specialist

Schulte Hospitality Group•Village of Fairport, NY

11h•Onsite

About The Position

The Woodcliff Hotel/Schulte Hospitality Group is seeking an energetic, experienced, and hands on Wedding Specialist to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! A Wedding Specialist serves as a trusted partner to couples and their families, guiding them through every step of the wedding planning journey to create a truly unforgettable celebration. This role builds meaningful relationships with brides, grooms, and their loved ones, providing personalized service, creative solutions, and expert attention to detail throughout the planning process. Working within a full-service hotel environment, the Wedding Specialist coordinates all event elements—from ceremony and reception details to guest accommodations and dining experiences—while collaborating with hotel teams to ensure flawless execution. The ideal candidate is passionate about creating memorable moments, delivering exceptional hospitality, and turning each couple’s vision into a seamless and extraordinary reality.

Requirements

Minimum of High School education, post-high school education preferred
Minimum of three (3) years in hotel or conference Catering/Sales
Ability to communicate effectively verbally and in writing
Excellent listening and problem-solving skills
Ability to exceed expectations of guests and team members
Negotiating Skills
Strong computer skills

Responsibilities

Responsible for learning the hotel brand and strategy
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
Achieve all predetermined sales goals for revenue and sales activity
Negotiate contracts according to company standards
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
Provide prompt and accurate responses to all client requests for proposals and information
Consistently meet or exceed sales goals including predetermined revenue and sales activity
Monitors local competitors and compares their operation with his/her operation
Completes daily/weekly/monthly reports as directed by the DOS/GM
Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
Provide prompt and accurate responses to all client requests for proposals and information
Perform various other duties as assigned to meet business objectives

Benefits

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!