Website Technician

CALIFORNIA SCHOOL EMPLOYEES ASSOCIATION•San Jose, CA

1d•Onsite

About The Position

The Website Technician is responsible for the maintenance and functional operation of CSEA.com and all organizational websites. This position coordinates technical aspects of the design and content for CSEA.com, coordinates design and content for all web portals affiliated with CSEA's web presence, and acts as project manager in executing these tasks on a timely basis.

Requirements

Bachelor's degree in Graphic Design, Multimedia Communications, Digital Marketing or related field
Experience may be substituted for educational requirements on a year for year basis
Four years experience managing content and production for high traffic websites
Intermediate skills required in Adobe Photoshop/Image Ready CS, Flash MX or Professional, MS Office products, Dreamweaver
Knowledge of Dot Net Nuke (DNN) or comparable content management systems (CMS)
Knowledge of Social media integration and efficient delivery of digital assets
Knowledge of Current and emerging web technologies
Knowledge of Handheld application development
Knowledge of Adult learning techniques and principles of e-learning
Ability to understand the organization and operation of the Association
Ability to interpret Association Policy, procedures, Constitution and Bylaws in a variety of situations
Ability to be highly organized, customer service oriented and able to multi-task effectively
Ability to manage multiple projects in a fast-paced, deadline-driven environment
Ability to build consensus and work effectively within a cross-departmental team
Ability to exhibit exceptional communication and organizational skills
Ability to demonstrate initiative and exercise sound judgment
Ability to analyze situations carefully and adopt effective courses of action
Ability to establish and maintain close working relationships quickly and effectively with other departments, Association officials and outside agencies
Ability to stay calm under pressure
Ability to work independently with minimal supervision
Ability to be flexible and adaptable in a fast-paced, collaborative environment

Nice To Haves

Experience in a union environment is preferred

Responsibilities

Day-to-day administration, customization, problem determination, and performance management of the CSEA website and its portals
Manages the Website help desk, troubleshooting general problems for members, webmasters and all staff
Works with IS staff to ensure real-time electronic delivery of CSEA digital communications
Develops stand-alone websites for constituents and/or unique projects within CSEA
Maintains and troubleshoots complicated databases related to real-time electronic delivery of Association communications
Tracks and reports on all site metrics to evaluate performance of the online presence
Ensures highest degree of usability by incorporating latest standards and business practices
Implements the best practices in Search Engine Optimization (SEO)
Serves as online editor for e-newsletters, and other organization-wide listserv distributions
Optimizes graphic images, photos and videos for high-end performance on the Website
Monitors consistency in design, content, and messaging
Maintains a consistent look and feel throughout all web portals
Develops Handheld/Mobile Applications and integrates apps with website
Integrates CSEA's social media program into web development and drives traffic across the different communications platforms
Integrates interactive online campaigns into CSEA's web program
Utilizes a minimal advertising budget to create online promotion and social media ad placement
Creates and implements online organizing campaigns utilizing not-for-profit tools, such as online petitions, fundraising, advocacy campaigns, and targeted mobilizations.
Trains members and staff on CSEA-developed web management tools, principles of website management, and best practices in social media implementation