Enterprise and Information Office - Website Team Intern - UNPAID

Commonwealth of Massachusetts • Boston, MA

17h

About The Position

The MassDEP Web Team seeks a motivated undergraduate student looking to make a tangible difference in how the public accesses and engages with the agency’s critical environmental data and information. Our team oversees MassDEP’s online presence and works to ensure that visitors can easily find, understand, and use the resources available on our website.
For the core of this summer/fall internship, you will focus on analyzing and transforming a set of highly used downloadable environmental forms into fully transactional and accessible online equivalents. This project will improve the public’s access and user experience when submitting complex environmental information, will enhance data quality through advanced field level validations, and will advance efficiency by capturing core environmental data electronically and by reducing staff time and effort required for updating forms for federal accessibility requirements.
In addition, you will develop a library of easy to use and accessible content templates and educational resources for agency-wide use and will work directly, as requested, with environmental professionals on their environmental outreach and education efforts via the MassDEP Website. Through this internship, you will gain experience working with environmental professionals and data, get trained on digital accessibility, and develop technical expertise in an online forms engine and in business requirements gathering and analysis. You will actively contribute to improving the public’s interactions on our web site and help transform high priority content into more accessible, usable, and effective products.

Requirements

• Minimum Requirements: NONE
• Please see the Preferred Qualifications above.

Nice To Haves

• Familiarity with, or interest in learning, accessibility best practices and standards to create inclusive digital tools for users of all abilities.
• Familiarity with, or interest in, environmental data and requirements, user analytics, online form platforms, and/or web design and information architecture.
• Strong written and verbal communication skills, along with strong organizational abilities.
• Basic knowledge of, or interest in, web development, online form builders, UX/UI design, and creating accessible, user-friendly digital tools to support environmental programs.
• Experience with Microsoft Office and Adobe tools (Acrobat, InDesign, Photoshop, or Illustrator) is a plus.

Responsibilities

• Work with program staff and the Web team to gather and analyze core environmental and regulatory requirements for a set of existing downloadable forms.
• Design an equivalent set of online transactional forms in Gravity that capture these core requirements and that leverage conditional logic and validation rules to improve data quality and to deliver a user-friendly and accessible UI.
• Conduct QA and testing protocols to demonstrate correspondence of online versions with the existing forms, to validate data capture and field level rules, and to develop routing and workflow process consistent with program requirements.
• Design accessible and user-friendly templates and educational resources in accordance with MassDEP standards.
• Other duties as assigned.

Benefits

• Comprehensive Benefits
• outstanding suite of employee benefits that add to the overall value of your compensation package.
• work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees