S/L - Website Support Generalist

Westminster University•Salt Lake City, UT

4d•$0 - $14•Onsite

About The Position

This paid student position supports the daily operations of the Westminster University website (westminsteru.edu) using a content management system (Omni CMS) and other related software. Responsibilities may be catered to individual interests and strengths, but students in this position will support a variety of website tasks and projects, growing their skillsets and portfolios for post-graduation careers. A consistent schedule during regular business hours is required in order to work closely with web team staff. This position can be paid through work study funding.

Requirements

Strong critical thinking and problem-solving skills
Excellent attention to detail
Ability to work independently as well as on a team
Ability to communicate effectively
Ability to provide customer service to campus partners
Excellent organizational skills, including the ability to prioritize projects, manage multiple projects at one time, and meet deadlines
Proficiency in Microsoft Word, Outlook, SharePoint, and OneDrive
Ability and desire to learn new skills quickly

Nice To Haves

Prior experience working in a content management system (CMS) like WordPress
Prior experience with digital/website content writing
Knowledge of HTML, CSS, or JavaScript
Familiarity with Adobe Photoshop
Communication, Computer Science, or Marketing major

Responsibilities

Create and update website content using a content management system
Write and edit website content with attention to conciseness, readability, and search engine optimization
Follow Westminster’s guidelines for brand, accessibility, and writing styles (Chicago Manual of Style)
Support the university’s storytelling efforts through website content
Develop an understanding of writing for multiple audiences
Add and update files hosted on the website
Assist with copy editing and checking accessibility in institutional handbook PDFs
Design and update webpages using a standard set of templates and layout options within a content management system
Edit and implement photos for the website, including creating image size sets for responsiveness
Write and edit HTML, JavaScript, CSS Bootstrap, PHP, jQuery, and/or XSL
Follow Westminster’s guidelines around brand, accessibility, and usability best practices
Identify, troubleshoot, and fix issues with website design, development, accessibility, search engine optimization, and responsive design
Create and maintain web team documentation and inventories
Use GA4 to collect and analyze website data including page visits, user flows, and search performance
Create data dashboards in GA4 for streamlined reporting
Assist with developing, administering, and evaluating user tests and surveys
Implement Google Tag Manager into webpages
Ensure all web content, design, and development follow WCAG 2.1 AA standards
Run an accessibility checker on files hosted on the website and make necessary changes
Review accessibility reports in the content management system and make necessary changes
Assist with accessibility reviews and edits in institutional handbook PDFs
Create and publish campus digital signage using PowerPoint and Yodeck
Add and update campus directory profiles
Update campus directory listings on individual webpages
Add and update featured search results
Assist with updating content, design, and development to meet SEO best practices
Review SEO reports in the content management system and make necessary changes
Support content, photo, video, and 360 footage updates for the virtual tour
Create and edit forms in Formstack
Embed forms onto webpages
Writing stories for the Westminster website
Setting up events
Helping with social media
Participating in photoshoots