Website Coordinator

Georgia State UniversityAtlanta, GA

About The Position

Georgia State University’s College of Education & Human Development (CEHD) is seeking a Website Coordinator to manage and maintain the CEHD websites. This role provides technical, content, and user support for the college’s web presence. The position involves managing multiple WordPress websites, developing and maintaining web pages and site functionality, supporting accessibility and usability, monitoring website performance, and providing training and consultation to college stakeholders. The Website Coordinator will work closely with the CEHD Public Relations Unit, departmental web content liaisons, faculty, staff, and Georgia State University’s central web, information technology, and communications teams. This position serves as a primary web resource for the college, coordinates website projects and technical issues, and recommends improvements to website content, organization, functionality, and user experience.

Requirements

  • Bachelor’s degree and two years of related experience, or a combination of education and experience.
  • Experience managing and developing websites using WordPress or another content management system.
  • Experience with HTML and CSS and familiarity with other web development technologies.
  • Experience managing multiple websites within a large organization, higher education institution or similarly complex environment.
  • Experience applying web accessibility standards and best practices, including Section 508 and WCAG.
  • Experience with search engine optimization and website analytics tools such as Google Analytics.
  • Experience troubleshooting website functionality and compatibility across browsers and devices.
  • Experience training and supporting users with varying levels of technical expertise.
  • Strong understanding of web usability, content organization and website maintenance.
  • Experience working collaboratively with communications, information technology or web development teams.
  • Knowledge of current website development, content management and accessibility practices.
  • Knowledge of website usability, search engine optimization and digital content standards.
  • Ability to manage multiple websites, projects and priorities simultaneously.
  • Ability to troubleshoot website and content management system issues and identify appropriate solutions.
  • Ability to translate organizational and user needs into effective web solutions.
  • Ability to work independently and exercise sound judgment.
  • Strong analytical, organizational, problem-solving and project management skills.
  • Strong written and verbal communication skills.
  • Strong oral and written communication skills.
  • Ability to establish and maintain effective working relationships with faculty, staff, administrators and technical professionals.
  • Ability to train and provide technical guidance to users with varying levels of web expertise.

Nice To Haves

  • Experience with Adobe Creative Suite.

Responsibilities

  • Manage, maintain, and enhance CEHD websites and digital properties using WordPress and related web technologies.
  • Develop and update responsive web pages, templates, and site functionality to support college priorities and user needs.
  • Configure and maintain website themes, plugins, and content management system functionality.
  • Troubleshoot website issues and coordinate solutions with university web and technology teams.
  • Conduct quality assurance testing and implement ongoing improvements to website performance, usability, and functionality.
  • Manage and maintain website content to ensure information is accurate, current, accessible, and user-focused.
  • Partner with departments, centers, institutes, and other stakeholders to publish, organize, and optimize web content.
  • Maintain clear website navigation, structure, and content organization to support an effective user experience.
  • Review websites regularly and recommend improvements to content quality, organization, and engagement.
  • Support the publication and optimization of images, video, and other digital assets.
  • Ensure websites and digital content comply with accessibility standards, including WCAG, Section 508, and university requirements.
  • Monitor and improve the accessibility and usability of web content, documents, and multimedia resources.
  • Apply SEO best practices to increase website visibility and support strategic communications goals.
  • Analyze website performance and user behavior data to identify opportunities for continuous improvement.
  • Recommend and implement enhancements that improve content effectiveness and user experience.
  • Provide training and ongoing support to faculty, staff, and departmental web content liaisons on WordPress and web best practices.
  • Serve as a resource for website-related consultation, troubleshooting, and content strategy.
  • Develop and maintain web governance documentation, guidelines, and training materials.
  • Conduct website reviews and consultations to support consistent, effective web management across the college.
  • Advise stakeholders on accessibility, usability, content organization, and digital communication best practices.
  • Serve as the college's primary point of contact for university digital strategy team.
  • Collaborate with campus partners to implement web projects, resolve technical issues, and support strategic initiatives.
  • Translate business and communication needs into effective web solutions.
  • Coordinate web-related requests and projects through established university processes.
  • Works with the CEHD Public Relations Unit to advance the college's web and digital communications strategy.

Benefits

  • health, dental and vision insurance
  • tuition assistance
  • retirement benefits
  • professional development
  • mentorship
  • collaboration
  • Access to Georgia State University's extensive resources, technology and employee support programs.
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