Web User Experience Designer

SAS • Cary, NC

2d • Hybrid

About The Position

The Web Experience team is looking for a UX Designer who will design and improve accessible, effective digital experiences across SAS web properties. The role combines UX strategy, Figma-based design, research, content management system knowledge, and close collaboration with content, web development, analytics, brand, and business stakeholders.

Requirements

• Requires five or more years of experience in user experience design, web design, interaction design, digital product design, or a related discipline.
• Bachelor’s degree in human-computer interaction, user experience design, interaction design, graphic design, digital media, computer science, information architecture, cognitive science, web design, or a related field.
• Experience with Adobe Edge Delivery Services, enterprise web environments, accessibility standards, design systems, and AI-supported work practices is strongly preferred.
• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Nice To Haves

• Building Partnerships - Developing and leveraging relationships within and across work groups to achieve results.
• Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
• Decision Making - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
• Experience should include work within cross-functional teams, creation of production-ready design specifications, collaboration with developers and content authors, and delivery of digital experiences within large or complex organizations.
• Experience designing web experiences, digital campaigns, interactive content, or complex user journeys.
• Experience with Figma, including wireframing, prototyping, component libraries, and design handoff.
• Understanding of usability, information architecture, interaction design, accessibility, and responsive design principles.
• Experience working with modern content management systems and component-based web architectures, preferably Adobe Edge Delivery Services.
• Working knowledge of HTML, CSS, semantic markup, and modern web development practices.
• Practical experience using AI tools to support day-to-day UX work, along with sound judgment about when human review is required.

Responsibilities

• Partner with stakeholders to understand business goals, user needs, and digital experience requirements.
• Design intuitive, responsive web experiences using Figma, including wireframes, user flows, prototypes, and reusable design components.
• Create user-centered solutions that balance business objectives, brand standards, accessibility, and usability best practices.
• Collaborate closely with developers, content teams, and cross-functional partners to deliver high-quality digital experiences.
• Contribute to and evolve design systems, templates, and experience standards to ensure consistency across web properties.
• Leverage user research, analytics, usability testing, and feedback to optimize experiences and drive continuous improvement.
• Support modern web delivery platforms and digital transformation initiatives by creating scalable content structures and experience patterns.
• Stay current with emerging technologies, AI-enabled design tools, and industry trends to improve workflows and enhance user experiences.
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Benefits

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include: PPO with low annual deductible and copays.
• HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Tuition Assistance Program and programs and resources to support your development
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level