User Experience Designer/Service Designer

Interclypse, Inc.•Annapolis Junction, MD
•Onsite

About The Position

Interclypse is seeking a User Experience Designer/Service Designer to join their team. This role involves supporting initiatives across Maryland state agencies to holistically improve users' end-to-end experiences with state services. The designer will act as a champion for user needs, guiding designers, researchers, content strategists, and technical teams on projects. Interclypse emphasizes a growth mindset culture, providing tools, mentorship, and a supportive environment for long-term success and career advancement. This position is crucial for the modernization and sustainment of critical state systems, offering the opportunity to contribute to the state's long-term health and professional growth within Interclypse.

Requirements

  • Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or other relevant technical degrees
  • 2 years experience in user experience and service design

Nice To Haves

  • Experience developing interactive prototypes and other UX/SD artifacts

Responsibilities

  • Bring best practices in human centered design to support initiatives across the state to holistically improve users’ end-to-end experiences with state services.
  • Be a champion for user needs and guide designers, researchers, content strategists as well as technical teams on projects with state agencies.

Benefits

  • Personal Time Off (PTO) for vacations, holidays, illnesses
  • Parental Leave
  • Bereavement Leave
  • Jury Duty Leave
  • Unlimited 401K match up to 8% of your salary up to the federal maximum
  • Financial education and planning support
  • Health Insurance (Medical, Dental, Vision)
  • Health Savings Account (HSA)
  • Medical and Dependent Care Flexible Spending Accounts (FSA)
  • Employee Assistance Program
  • Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Short-term and long-term disability coverage
  • Educational support
  • Company apparel
  • Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours and more.
  • Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection
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