Web Services Manager (Senior Public Service Administrator, Opt. 3)

State of Illinois•Springfield, IL

5d•$10,417 - $11,250•Onsite

About The Position

The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Web Services Manager for the Enterprise Applications Services (EAS) Division, EAS Enterprise Solution Delivery Section, overseeing, managing, and directing the activities of internal and contractual software development staff working in the Web Services Unit. In this role you will serve as Project/Functional Manager for large-scale requests for website and web application development and as a full-line supervisor for a team of IT professionals. In addition, you will participate in top level management and strategy meetings. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

Requirements

Requires knowledge, skill, and mental development equivalent to four (4) years of college with coursework in management information systems, data processing, telecommunications or directly related fields.
Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in management information systems, data processing, telecommunications or directly related fields in a public or business organization.
Requires three (3) years of professional experience supervising a team of Information Technology professionals in a large and highly complex public or private IT organization.
Requires the ability to verify identity.
Requires employment authorization to accept permanent full-time position with the State of Illinois
Requires the ability to pass a position-specific, agency required background check.
Requires self-disclosure of criminal history.
Requires the ability to travel in performance of duties.
Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
Requires adherence to the revolving door restrictions outlined in 5 ILCS 430/5-45.
Requires compliance with the provisions outlined in section 4A-101 of the Illinois Governmental Ethics Act.
Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.

Nice To Haves

Four (4) years of professional experience leading feasibility assessments, system modernization initiatives, and involvement in strategic planning for an organization.
Four (4) years of professional experience directing the development, enhancement, and support of enterprise-level websites, web applications, and internet-based services, utilizing System Development Life Cycle (SDLC) methodologies, ensuring performance, security, and accessibility standards are met.
Four (4) years of professional experience overseeing cloud-based content management systems and services with preferred experience in Microsoft 365 and Adobe Experience Manager Cloud platforms, including AEM, Adobe Analytics, or Adobe Campaign.
Three (3) years of professional experience facilitating collaboration among internal teams, vendors, and external stakeholders to define technical requirements and deliver digital solutions.
Ability to develop and deliver clear, persuasive presentations to technical and non-technical audiences, including executives and cross-functional teams.
Ability to evaluate administrative or technical programs, analyze performance metrics, and implement effective strategies to improve service delivery or efficiency.
Ability to develop and maintain effective, collaborative working relationships with multidisciplinary teams, external partners, and executive leadership.
Demonstrated written and verbal communication skills with experience preparing technical documentation, business reports, and executive summaries.

Responsibilities

Serves as the Web Services Manager for the Department of Innovation & Technology (DoIT) overseeing, managing, and directing the activities of internal and contractual software development staff working in the Enterprise Applications Services (EAS) Division, EAS Enterprise Solution Delivery Section.
Serves as Project/Functional Manager for large scale requests for website and web application development and serves as a liaison with users and business owners from state agencies, boards, and commissions regarding all aspects of website and web application development and support.
Participates in top level management and strategy meetings and keeps the Chief of EAS and Deputy Chief of EAS Enterprise Solution Delivery apprised of programs or project progress, problems, or any matters related to department policies, procedures, goals, and objectives.
Serves as full-line supervisor.
Keeps abreast of new developments in the Information Technology (IT) field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Benefits

Competitive Group Insurance benefits including health, life, dental and vision plans.
Flexible work schedules (when available and dependent upon position)
10 -25 days of paid vacation time annually (10 days for first year of state employment)
12 days of paid sick time annually which carry over year to year
3 paid personal business days per year
13-14 paid holidays per year dependent on election years
12 weeks of paid parental leave
Pension plan through the State Employees Retirement System
Deferred Compensation Program – voluntary supplemental retirement plan
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility