Web Experience Developer

University of Illinois Urbana-Champaign•Urbana, IL

2d•Onsite

About The Position

The Web Experience Developer at the Center for Innovation in Teaching and Learning (CITL) designs, develops, maintains, and continually improves CITL’s web presence. The role combines user-centered web design with technical proficiency in Drupal and WordPress, HTML, CSS, and modern web standards to create engaging, accessible, inclusive, and responsive digital experiences for the University community. The developer works with CITL leadership, the AI strategist, content owners, and campus partners to translate organizational goals into effective web solutions for faculty, staff, and students. This is an on-site position and is not remote. The position is a 100% full-time Civil Service 5031 – Information Technology Technical Associate appointment on a 12-month basis. The expected start date is as soon as possible after the search closes. The budgeted salary is $65,000–$75,000. The position is not eligible for work-authorization sponsorship.

Requirements

High school diploma or equivalent.
Two years of work experience in IT-related functions or a closely related field; qualifying college coursework may substitute for experience according to the posting’s stated semester-hour and degree equivalencies.
Demonstrated experience designing and/or maintaining websites.
Demonstrated experience using Drupal, WordPress, and/or similar web development tools.
Demonstrated experience using Git and/or similar version-control systems.
Demonstrated experience using Adobe Creative Cloud and/or similar design software.
Knowledge of HTML5, CSS3, responsive web design, and basic-to-intermediate JavaScript.
Knowledge of WCAG 2.1 or higher web accessibility standards.
Knowledge and understanding of UX/UI design principles and information architecture.
Knowledge of inclusive-design principles and best practices for equitable digital experiences.
Strong visual design and typography skills; ability to translate complex information into intuitive web experiences.
Strong attention to detail and commitment to quality, along with problem-solving and analytical skills.
Ability to communicate technical concepts to non-technical audiences and to work independently and collaboratively within a multidisciplinary team.
Strong communication, organizational, and project-management skills, including the ability to manage multiple projects and meet deadlines.
Ability to create accessible, inclusive, and equitable digital experiences for faculty, staff, students, and campus partners.

Nice To Haves

Bachelor’s degree in web design and development or a related field.
Experience working in higher education.
Experience with Git and collaborative development workflows.
Experience implementing SEO best practices.
Experience with digital branding and content strategy.
Experience applying inclusive-design methodologies in higher education or similarly diverse environments.
Knowledge of Google Analytics or similar web analytics platforms.
Familiarity with plain language and content-design practices that improve comprehension and usability for broad audiences.
Familiarity with PHP and Twig templating.
Familiarity with common AI tools such as ChatGPT, Gemini, Claude, or Copilot.
Familiarity with Figma, Adobe XD, or similar UX design tools.

Responsibilities

Design, develop, and maintain the CITL website, including front-end code, CMS themes and templates, and reusable page components and content templates.
Troubleshoot layout, styling, and browser compatibility issues; optimize website performance, usability, and SEO; and maintain clean, well-documented code that follows established web standards.
Create user-centered web experiences aligned with institutional branding and accessibility, inclusive-design, and usability best practices.
Develop and modify page layouts, templates, navigation structures, and content components, and implement responsive designs for desktop and mobile devices.
Collaborate with content owners to understand operational goals, organize information, and publish web content.
Assist with site architecture, navigation, and information organization; maintain consistency across websites and digital assets; and support content migration and website redesign initiatives.
Provide web user support for CITL.
Apply UX principles to improve usability and engagement, ensure compliance with WCAG accessibility standards and University accessibility policies, and conduct usability reviews informed by user feedback and analytics.
Collaborate with accessibility specialists and campus partners to promote inclusive digital experiences and equitable access to information and services.
Work with CITL’s AI strategist, communications staff, instructional designers, educational technologists, and subject matter experts.
Participate in website planning, redesign, and strategic digital initiatives; coordinate with CITL, campus IT, and other stakeholders on web infrastructure and security.
Stay current with emerging web technologies, Drupal developments, accessibility requirements, and design trends.
Perform other duties as assigned.