Web Content Manager

Guardian Life Insurance • New York, NY

2d • $70,930 - $106,390 • Hybrid

About The Position

We’re seeking a web content manager to manage and update our CMS in Contentful. Sitting on the Enterprise Content Team, you will play a key role in ensuring consistency and governance across our web platforms. You thrive in fast-paced, collaborative environments, partner well with compliance and business stakeholders, and take pride in delivering high-quality work. You are interested in the future of web and content production and can advocate for change based on how we show up for and in AI.

Requirements

• Hands on experience with Contentful CMS
• Adobe Workfront experience
• Familiarity with Seismic
• Keen eye for brand consistency
• Project management and content operations experience
• Working knowledge of HTML
• Excellent verbal and email communications skills
• Familiarity with Associated Press style of writing
• Great organization skills, time-management, and effective communication
• Great inter-personal and relationship building skills
• Perform well under deadlines and be detail oriented
• Comfort using AI content tools for drafting, summarization, and metadata, with strong editorial judgment to review and correct AI output
• Adaptability and comfort learning new content tools and platforms as the tech stack evolves
• Data literacy: comfort reading analytics and translating it into content recommendations

Responsibilities

• Project manage content updates in Workfront platform
• Review web requests that come in for updates across website.
• Manage process of getting content created with writers.
• Ensure consistency with tags and processes in Welcome.
• Perform content updates on platforms
• Edit and create new pages for all web platforms in Contentful CMS.
• Update content for advisors on Seismic.
• Work with creative on image sourcing and resizing as needed.
• Send previews to project requester.
• Coordinate content across platforms.
• Manage expiring content and broken links
• Review broken links report and correct issues.
• Generate expiring content reports and manage updating them or sunsetting pages with page owners in Welcome.
• Check analytics and provide recommendations on pages.
• Support content governance
• Conduct content audits to categorize all pages and make a determination on next steps based on goals, data, usage, etc.
• Manage content inventory.
• Govern videos across platforms to ensure they’re within compliance.
• Support content planning
• PowerPoint presentation support for content strategy.
• Use enterprise‑approved AI tools to support your work while maintaining quality and compliance standards.

Benefits

• Skill-building
• Leadership development
• Philanthropic opportunities
• Opportunities to build communities
• Career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed