Web Content Manager

S R International • Phoenix, AZ

5d • Hybrid

About The Position

The Arizona Department of Veterans' Services (AZDVS) is seeking a Web Content Manager to lead web accessibility, content governance, and digital content strategy across agency websites. This role is focused on ensuring full compliance with WCAG 2.1/2.2 Level AA, ADA, and Section 508 accessibility standards while managing web content, digital assets, and Drupal CMS administration. The ideal candidate will have strong Drupal experience and a passion for creating accessible digital experiences for Arizona veterans.

Requirements

• Hands-on Drupal CMS experience
• Strong knowledge of Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act
• Experience implementing WCAG 2.1/2.2 Level AA accessibility standards
• Experience conducting accessibility audits using automated and manual testing tools
• Strong knowledge of HTML5, CSS, Responsive Web Design, and semantic HTML
• Experience with accessibility testing tools, screen readers (JAWS, NVDA, VoiceOver), and assistive technologies
• Experience managing web content, digital assets, and content governance
• Strong content editing, copywriting, and documentation skills
• Experience with multimedia accessibility, captions, transcripts, and accessible PDFs

Nice To Haves

• Bachelor's degree in Web Development or a related field
• Experience with Acquia
• Knowledge of Adobe Analytics
• Experience with Tenable Nessus
• UI/UX and usability testing experience

Responsibilities

• Serve as the agency's subject matter expert for WCAG 2.1/2.2, ADA, and Section 508 compliance.
• Conduct accessibility audits using automated tools and manual keyboard/screen-reader testing.
• Remediate accessibility issues across websites, PDFs, multimedia, and digital assets.
• Convert legacy PDFs into accessible HTML or tagged PDFs.
• Ensure videos include captions, transcripts, and accessible media components.
• Develop and maintain veteran-focused, plain-language web content.
• Manage Drupal CMS content, navigation, taxonomy, and responsive web design.
• Collaborate with internal AZDVS divisions to maintain accurate and accessible digital content.
• Deliver accessibility training and best practices to agency content contributors.
• Develop documentation, standards, and checklists to ensure ongoing accessibility compliance.

Benefits

• Flexible work from home options available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree