Web Content Manager, Accessibility Focus (WCAG/508) | Phoenix Hybrid | $32/hr W2

SunSoft Online • Phoenix, AZ

9d • Hybrid

About The Position

SunSoft Online is recruiting a Web Content Manager for a state veterans agency. The primary focus of this role is digital accessibility, involving the implementation, auditing, and enforcement of WCAG 2.1/2.2 Level AA standards across all agency web properties. The goal is to ensure that no digital barrier prevents a veteran from accessing state support. Responsibilities include conducting accessibility audits using automated tools and manual testing (keyboard and screen-reader), remediating non-compliant PDFs and media, writing plain-language content to simplify complex benefits information, administering the Content Management System (CMS), and training content contributors throughout the agency.

Requirements

• Bachelor's degree (hard requirement).
• Working knowledge of WCAG 2.1/2.2 success criteria and testing methodology.
• Experience with assistive technologies (JAWS, NVDA, VoiceOver).
• Section 508/ADA Title II familiarity.
• Semantic HTML5/CSS and responsive design skills.
• Strong plain-language writing and copyediting skills.
• PDF/document remediation skills.
• CMS administration experience.
• Phoenix-area local only (current city on resume).
• Ability to attend an in-person interview within a week of close.
• Ability to start within two weeks of offer.
• Must pass HireRight background check and drug screening.
• W2 only, no C2C, no sponsorship.

Responsibilities

• Implement, audit, and enforce WCAG 2.1/2.2 Level AA across all agency web properties.
• Run accessibility audits using automated tools and manual keyboard and screen-reader testing.
• Remediate non-compliant PDFs and media.
• Write plain-language content to simplify complex benefits information.
• Administer the CMS.
• Train content contributors across the agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level