Communications Intern

National Center for Missing & Exploited Children•Alexandria, VA

112d•Remote

About The Position

The Web Content Intern will work with the Content & Community Engagement team to support a large-scale website launch and optimization project. The intern may assist with migrating and organizing existing content, developing new website content using established templates and brand guidelines, and researching ways AI tools could improve the web content development process. The role also includes quality assurance of web pages and participation in brainstorming and project planning. The internship is unpaid and provides hands-on experience and academic credit through an approved college or university program. Parking or public transportation expenses will be reimbursed. The position is remote, with the option to work from the Alexandria, Virginia office as needed, subject to workstation availability. The intern must work at least 20 hours per week, Monday through Friday, between 9:00 a.m. and 5:00 p.m. There may be an opportunity to continue across multiple semesters or seasons based on organizational need and performance. Interns are excused to attend internship program functions and for academic holidays or vacations.

Requirements

Completed at least two years of college with a concentration in Web Development & Multimedia or Communications.
Minimum GPA of 3.0 on a 4.0 scale.
Demonstrated ability to analyze written materials.
Attention to detail.
Excellent verbal and written communication skills.
Ability to handle and maintain the confidentiality of sensitive information.
Ability to work a minimum of 20 hours per week, Monday through Friday, between 9:00 a.m. and 5:00 p.m.

Nice To Haves

Experience with web content management systems.

Responsibilities

Collaborate with web, design, communications, and content teams to support the launch and optimization of a large-scale website project.
Assist with migrating and organizing existing website content.
Assist with developing and organizing new website content using established templates and brand guidelines.
Research and strategize ways to use AI tools to improve the web content development process.
Review web pages for quality assurance, including proofreading, link testing, formatting consistency, and accessibility considerations.
Participate in brainstorming and project planning sessions and contribute ideas for improving content presentation and audience engagement.
Coordinate with Content & Community Engagement staff to identify workstation availability before coming into the office.