Web Application Firewall Engineer

TekWissen • Charlotte, NC

7d • Hybrid

About The Position

The Web Application Firewall Engineer is part of Ally’s Information Protection & Risk Management organization and works with the Cyber Security Technology team to deploy, sustain, monitor, and support critical security controls. The role supports security configurations and tools, helps define processes for maintaining them, and contributes to existing technologies and new security projects. The position’s primary responsibility is supporting the security infrastructure, with the potential to take on other network security technologies.

The engineer provides day-to-day operations, monitoring, and troubleshooting for enterprise web application firewalls, including F5 and Akamai technologies. The role also includes health checks, user activity audits, maintaining technical documentation, and working with developers to support secure coding practices. The assignment is temporary, lasts six months, and is hybrid in Charlotte, North Carolina.

Requirements

• At least 5 years of knowledge and experience deploying and maintaining enterprise web application firewall products, including Akamai Kona, F5 ASM/AWAF, and Salt API Protection.
• Hands-on experience with F5 and BIG-IP products, including migrating applications from legacy BIG-IP to F5.
• Good working knowledge of troubleshooting techniques, including performing and analyzing packet captures, using CLI commands, and familiarity with network protocols.
• Understanding of application-layer TCP/IP Layer 7 security fundamentals.
• Bachelor’s degree in information systems or a relevant field of study.
• Excellent verbal and written communication skills.
• Ability to interact with personnel at all levels and understand business imperatives.
• Strong customer/client focus, including managing expectations, providing a superior client experience, and building long-term relationships.
• Willingness to work a flexible schedule and be on call for incident resolution.

Nice To Haves

• Coding or scripting experience, such as Python or PowerShell, to automate tasks.

Responsibilities

• Operate, monitor, and troubleshoot enterprise web application firewalls, including F5 and Akamai.
• Provide expert-level troubleshooting for supported technologies.
• Perform architecture and engineering work for existing technologies and new security projects.
• Conduct regular health checks and user activity audits.
• Create and maintain documentation about the design, purpose, operation, and management of security applications.
• Support the security infrastructure and projects, with potential responsibility for other network security technologies such as Network Access Control and firewalls.
• Analyze application logs and work with developers to help ensure secure coding practices are followed.
• Be available on call for incident resolution.

What This Job Offers

• Career Level: Mid Level